Quick Summary
Your Role at Dynatrace
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine, providing excellent technical support to the sales team. You will serve as the expert on Dynatrace and all facets of Advanced Observability. This exciting role involves executing compelling demos that showcase Dynatrace's unique approach to solving customer pain points, managing onsite and remote Proofs of Concept (POCs), building strong customer relationships, and completing RFIs & RFPs. You will also collaborate across teams, including Dynatrace’s innovation labs, Expert Services consultants, CSMs, and marketing.
About You
To succeed as a Solution Engineer at Dynatrace, you should be an ambitious, confident, and self-motivated individual with prior SE experience or a technical customer-facing role. Passion for innovative technology, technical sales, and articulating value to customers and prospects is essential. We are also seeking:
- An excellent team player, capable of cross-disciplinary collaboration.
- Exceptional communication and presentation skills, with the ability to translate technical value into business value.
- 3–5 years of experience with observability or application performance management technologies and techniques.
- Ability to troubleshoot technical issues to achieve working outcomes and manage the process effectively.
- Capability to manage multiple projects simultaneously, work with various sales professionals, and support other Solution Engineers as needed.
- A strong desire for professional growth, adaptability to evolving environments, and coachability.
- Ability to travel up to 30% of the time.
Responsibilities
- Evangelize Dynatrace’s product offerings at international trade shows and key customer account meetings to drive new and expanded business.
- Partner with sales representatives to identify new sales opportunities and incremental sales within existing accounts.
- Participate in Proof of Concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation for sales opportunities, either directly or through channel partners.
- Present Dynatrace’s vision to C-suite executives.
- Provide technical guidance during the Discovery, Solution Evaluation, and Solution Proposal stages of the sales cycle.
- Deliver on-stage demonstrations at key marketing events, including Dynatrace-sponsored industry events or partner events, ensuring effective demonstrations at booths.
- Gather, qualify, and provide customer feedback to Product Management to enhance Dynatrace’s market share and meet market needs.
- Collaborate with internal sales teams and partners, supporting their teams and serving as a technical point of contact (trusted advisor/technical coach).
- Position may be filled at a higher level based on candidate experience.
What Will Help You Succeed
Minimum Requirements:
- Bachelor’s degree in Computer Science or equivalent education or experience.
- 3 years of experience within the observability space.
Preferred Requirements:
- Experience with web technologies such as HTML, CSS, and JavaScript.
- Experience with programming / scripting technologies like Java, .NET, PHP, Go, Node.js, and database systems.
- Advanced knowledge of Operating Systems (OS), including Windows and Linux.
- Experience with DevOps or Site Reliability Engineering practices.
- Knowledge of cloud platforms, including AWS, Azure, or GCP.
- Experience with modern technologies such as containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
- Experience with automation tools like Ansible, Puppet, Terraform.
Why You Will Love Being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We offer a culture of excellence with competitive compensation packages that recognize and reward performance.
- Our employees collaborate with major cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners globally to forge strategic alliances.
- The Dynatrace platform leverages cutting-edge technologies, including our proprietary Davis hypermodal AI, to help customers modernize and automate cloud operations, accelerate software delivery securely, and ensure flawless digital experiences.
- Over 50% of Fortune 100 companies are current Dynatrace customers.
Compensation and Rewards
The base salary range for this role is $128,000 - $160,000. Salary determination considers your experience, skills, education, and work location.
Our comprehensive total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
We also provide medical/dental benefits and a company matching 401(k) plan for retirement.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, and a company matching 401(k) Plan. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.