Senior Software Engineer, Private Cloud (Remote)

Location: Texas, Florida, Arizona, Ohio (Remote)
Division: Ticketmaster NA
Contract Terms: Permanent, 40 hours per week

The Team: Global Private Cloud Infrastructure

The Private Cloud team manages Ticketmaster’s core global on-prem private cloud infrastructure. Our mission is to build and maintain reliable, scalable, and secure private cloud services that technology teams worldwide can easily consume and utilize.

The Job: Senior Software Engineering & Mentorship

As a Senior Software Engineer, you will be crucial in building and maintaining software that integrates seamlessly with existing systems and platforms. This role involves mentoring junior team members and collaborating across teams to develop innovative infrastructure solutions. You will leverage existing technology to meet engineering needs effectively, focusing on high-quality standards and pragmatic solutions. Responsibilities include delivering technical analysis on business features, performing project estimates, and driving innovation.

We value teamwork, collaboration, and a positive, supportive work environment. We seek open, honest, and caring professionals eager to share ideas and help others succeed.

What You Will Be Doing

• Develop, implement, support, and maintain applications.
• Create applications based on Go, Java, PHP, and Python.
• Perform object-oriented analysis, applying industry best practices and techniques.
• Create technical specifications for detailed application design.
• Troubleshoot and resolve software-related issues.
• Maintain code quality through unit testing.
• Document code appropriately for maintainability.
• Conduct design and code reviews to ensure adherence to design principles.
• Mentor and coach team members on development processes.
• Participate actively in daily stand-ups, collaborative sessions, and team meetings to create brilliant solutions.
• Learn infrastructure processes to identify opportunities for system creation, improvement, and enhancement.
• Adapt quickly to shifting priorities in a highly competitive business environment, delivering solutions that meet and exceed customer expectations.

Required Skills & Experience

• 4-year college diploma or university degree in computer systems design or computer science, plus 2–3 years of relevant work experience.
• Strong understanding of object-oriented design, web application architecture, scripting, and relational database design.
• Demonstrated ability in leveraging Claude Code for AI-assisted development, understanding when to apply agentic coding workflows to optimize productivity, maintain code quality, and ensure secure, compliant usage.
• Experience using MySQL or similar RDBMS, including the ability to write SQL queries and stored procedures.
• Proficiency with Go, Java, PHP, and Python.
• Experience with scripting.
• Experience mentoring team members.
• Excellent verbal and written communication skills.
• Experience working in an Agile or Scrum style team structure.
• Knowledge of cloud computing concepts and deployments for a private cloud.
• Knowledge of git-based source control management systems like GitLab, CI/CD pipelines, and deployment automation.

Highly Desirable Skills

• Experience with creating VMware automation/applications.
• Experience with Virtualization and creating applications to support it.

Benefits & Perks: Taking Care of Our Own

We provide comprehensive benefits across six key pillars:

• HEALTH: Medical, vision, dental, and mental health benefits for you and your family, access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• WEALTH: 401(k) program with company match, stock reimbursement program.
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support.
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.
• OTHERS: Volunteer time off, crowdfunding match.

Life at Ticketmaster

We are part of Live Nation Entertainment, the world’s largest live entertainment company. Our mission is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace, processing 550 million tickets per year across 35+ countries through official partnerships with thousands of venues, artists, sports teams, and festivals.

Our work is guided by our values: Reliability, Teamwork, Integrity, and Belonging.