Quick Summary
Splunk Solutions Engineer - Dubai / Middle East
Meet the Team
Splunk, a Cisco company, is dedicated to building a safer, more resilient digital world. We offer an end-to-end full stack platform designed for hybrid, multi-cloud environments. Leading enterprises rely on our unified security and observability platform to maintain secure and reliable digital systems.
Our employees are key to Splunk's success. We approach our work globally with kindness, fostering an amazing career destination. Bring your problem-solving skills, talent, passion, and unique perspective to help organizations thrive while reaching new heights with a supportive team.
Your Impact
This role offers the chance to change how information supports business decisions. Splunk has rapidly expanded across the Middle East & Africa (MEA), helping major companies, including 90 of the Fortune 100, accelerate the journey from data to business outcomes.
Leveraging the combined strength of Cisco and Splunk, we are accelerating innovation in AI-driven analytics and security, empowering customers to unlock greater data value. Join us as a Splunk Solutions Engineer to shape the future of data and AI, enjoying a culture of inclusiveness, disruption, and fun while achieving significant sales success.
Role Description
You will technically own, discover, position, prove, and deliver the critical technical elements of the sales cycle to achieve a ‘technical win’ in complex, medium to large-scale customer environments. You will utilize a range of communication, technical, and soft skills to build trust relationships with both sales colleagues and customers.
Responsibilities include acting as an advocate and ambassador for Splunk via professional social media, industry events, and marketing activities, as well as supporting pipeline generation. You will collaborate with customer contacts, transforming them into Splunk champions by demonstrating how our solutions solve their most challenging problems and help them achieve their objectives.
Responsibilities
- Demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events (conferences, trade shows).
- Establish and maintain strong relationships throughout the sales cycle with all levels within the customer organization.
- Willingness to travel to visit prospects and customers, and engage in onsite customer work when required.
- Answer complex technical and competitive questions and address customer concerns to ensure successful outcomes.
- Experience with discovering pain points, building champions, and determining value for customers.
- Comfortable working within a dynamic technical organization with a rapidly expanding customer base.
- Collaborate with multiple Account Managers simultaneously to explore opportunities, drive discovery calls, and evaluate prospects to identify promising next steps.
Candidate Characteristics
- Curiosity: Driven to understand the 'why' behind scenarios, using skills to uncover implications beyond initial responses.
- Customer Success: Motivated primarily by customers achieving success with your solutions.
- Technically Astute: Enjoys technical detail and maintains up-to-date knowledge of technologies and solutions driving business transformation.
- Confidence: Possesses the confidence derived from knowing the product is reliable, capable of transmitting this assurance to customers, and able to show existing users how to maximize product usage.
- Business Savvy: Understands business organization, desired results, likely challenges, necessary solutions, and potential transformations enabled by Splunk.
- Growth Mindset: Dedicates time to developing skills, knowledge, and capabilities, looking beyond current opportunities to wider prospect potential.
- A Collaborator: Recognizes selling as a team effort, actively developing a network of colleagues and partners for mutual success.
- Competitive: Driven by the desire to win.
- Fun: Believes in achieving goals while enjoying and generating fun.
Location Requirement: The candidate must be based in Dubai or one of the countries in the Middle East.
Helpful Technical Skills or Experience (Preferred)
- Domain knowledge in data platforms for security and/or observability.
- Knowledge of AI tools and concepts (LLMs, MCP, Time Series models, GenAI frameworks, etc.).
- Hands-on experience in IT infrastructure, Cloud Technologies, Application Delivery, Business Analytics, Log Management, Observability, and IT Security.
- Insights into IT Operations, including experience with ITSM tools and ITIL processes (incident, problem, change).
- Understanding of IT Monitoring, Security Monitoring, and Observability, including experience with tools for infrastructure, application performance monitoring (APM), and security event monitoring (SIEM) across logs, metrics, and traces.
- Familiarity with modern application architecture (microservices), including Kubernetes, Docker, and/or Lambda/serverless.
- Familiarity with DevOps concepts and hands-on experience in engineering/software development using modern programming languages (Java, Python, PHP, .NET, Ruby, JS, Go, etc.).
- Preferably, knowledge of the Splunk security portfolio or equivalent industry knowledge, including Splunk SIEM, threat hunting & detection, investigation, and response lifecycle.
Why Cisco?
At Cisco, we are revolutionizing how data and infrastructure connect and protect organizations in the AI era. For 40 years, we have innovated solutions that power human and technology collaboration across physical and digital worlds, providing customers with unparalleled security, visibility, and insights across their entire digital footprint.
Our technology depth and breadth fuel meaningful solutions. Combined with our worldwide network of experts, the opportunities for growth are limitless. We collaborate as a team with empathy to achieve global impact. Our power starts with you.