Quick Summary
Location: Bozen | Type: Full-time
Are you passionate about technical solutions, complex systems, and the continuous development of applications? Do you want to actively contribute to digitalization and shape modern service processes with your expertise? Then we are the right fit for you!
As a Senior Software Developer, you will be responsible for the technical support, further development, and integration of our IT Service Management (ITSM) platform as well as other applications. You will ensure that the systems are operated in a stable, high-performing, and future-proof manner and are continuously adapted to new functional and technical requirements.
YOUR AREA
- You continuously administer, configure, and develop our ITSM platform – from instances, forms, and workflows to roles, permissions, and escalation rules.
- You analyze and resolve complex application and infrastructure problems, ensuring stable, secure, and high-performing operation of the platform.
- You develop scripts, automations, and custom extensions using technologies such as PowerShell, JavaScript, and PHP to make processes more efficient and future-proof.
- You seamlessly integrate the ITSM platform into our system landscape and implement interfaces to third-party systems via APIs, web services, and data exchange mechanisms – including Entra ID, Active Directory, Azure, LDAP, CMDB, and other Microsoft systems.
- You perform database queries, analyses, and functional tests, working with PostgreSQL, SQL, and Oracle databases. You also support data imports and exports and ensure high data quality.
- You create meaningful Power BI dashboards and reports, plan and coordinate further developments, releases, and technical changes, and document configurations, interfaces, and solutions. Furthermore, you support knowledge transfer and actively drive the continuous improvement of our processes.
WHAT YOU BRING
- Several years of experience in the administration, configuration, and further development of ITSM platforms.
- Sound knowledge of relational databases, especially PostgreSQL, SQL, and Oracle.
- Experience with PowerShell, JavaScript, and PHP, as well as in developing interfaces and automations.
- Good knowledge of Microsoft technologies such as Entra ID, Active Directory, Azure, and LDAP.
- Experience with Power BI as well as in project, change, and release management.
- Analytical and structured way of working, strong troubleshooting skills, and knowledge of ITIL, ITSM processes, and IT security.
- German and Italian language skills.
Have we sparked your interest? Then get in touch with us – we look forward to meeting you!
WHAT WE OFFER
- Exciting tasks in a future-oriented team
- A fair and attractive salary with an extensive welfare program
- Individual guidance and training
- A steadily growing, family-like, and highly organized team
- Flexibility and autonomy, including Smart Working
WELFARE, WELLBEING & BENEFITS
- FLEXIBLE BENEFITS
- WORK-LIFE BALANCE
- SMART WORKING
- TEAM EVENTS
- HEALTH FUND
- LUNCH CARD
- ONBOARDING
- MUCH MORE
DATEF IN BRIEF
DATEF is a company with 35 years of experience in the IT sector.
The most important value of DATEF is its people, who bring not only their high level of expertise, which our customers recognize and appreciate, but also their personality and passion.
Thanks to each and every one of them, DATEF is the best technology partner for medium and large enterprises in the areas of IT Management, Service Management, Business Continuity, Cyber Security, and Digital Transformation.
Our motto is #movetogether
We work together. We grow together. WE MOVE TOGETHER
Company: Datef
Location: Bozen
Department: Public Sector
Contact Person: Sophie Walzl

