Quick Summary
This is a foundational, high-impact Senior SRE role at Laravel, responsible for establishing the SRE function and ensuring the reliability and scalability of global infrastructure supporting products like Laravel Cloud, Forge, and Vapor. The role requires deep expertise in AWS, Linux, and multi-region Kubernetes cluster management, coupled with proficiency in Infrastructure as Code using Terraform and programming skills in PHP, Bash, or Go. Key responsibilities include designing advanced observability systems (Prometheus, Grafana, Loki), defining SLOs, and driving significant automation to reduce manual toil. This is a fully remote position.
At Laravel, we build the foundation that empowers millions of developers. We are seeking a Senior Site Reliability Engineer (SRE) to scale our mission by ensuring our global infrastructure remains elegant and reliable. If you thrive on managing multi-region Kubernetes clusters, building robust observability systems, and solving complex operational puzzles with code, join us.
Description of the Role
As a founding member of our dedicated SRE function, you will report directly to Florian Beer. This is a high-impact, autonomous role focused on designing and implementing the systems powering Laravel Cloud, Nightwatch, Forge, and Vapor. You will bridge development and operations, advocating for a blameless culture and shared responsibility for reliability across the organization.
Your 12-Month Mission
Your first year impact will be undeniable:
- First 30 Days: Stabilize incident response by creating comprehensive, actionable runbooks for core alerts.
- Day 60: Pioneer "observability as code" by migrating alert rules and dashboards into version control.
- Day 90: Establish clear, data-driven SLOs for all customer-facing products.
- Year One: Transform visibility using insightful dashboards company-wide and significantly reduce manual toil through sophisticated automation.
What You Will Do
- Architect Reliability: Establish SRE as a core function at Laravel, building fundamentals from the ground up.
- System Design: Design, build, and maintain multi-region Kubernetes infrastructure and global distributed systems.
- Automation: Solve operational challenges through software, reducing manual intervention (toil) for product teams.
- Observability: Design and implement monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and Loki.
- Collaboration: Partner with product leads and SecOps to ensure shared reliability responsibility.
- Incident Response: Lead incident reviews and postmortems in a strictly blameless environment to foster continuous learning.
Requirements - What You Will Bring
- Infrastructure Mastery: Deep experience with Linux system administration and cloud platforms, specifically AWS.
- Orchestration & IaC: Proficiency with Kubernetes, Docker, and managing infrastructure via Terraform.
- Programming Skills: Ability to solve problems with software and scripting using PHP, Bash, or Go.
- Systems Thinking: A smart and passionate approach to troubleshooting, able to deconstruct complex systems.
- Reliability Mindset: Experience with SLO/SLI/SLA definition, capacity planning, and performance tuning.
- Soft Skills: Commitment to documentation, cross-team collaboration, and an automation-first mindset.
Requirements - Bonus Skills
- Framework Familiarity: Previous experience working with the Laravel framework or our existing product suite (Cloud, Forge, Vapor, etc.).
- Advanced Observability: Experience with Prometheus and Grafana Mimir for metrics storage and alerting.
- Cost Optimization: Specialized knowledge in managing and optimizing resource usage and cloud costs.
Benefits
- Small tight-knit team where every developer counts.
- Fully remote and globally distributed working environment.
- Option to attend Laracon conferences around the world.
- Health care plan (Medical, Dental & Vision).
- Paid time off (Vacation, Sick & Public holidays).
- Family leave (Maternity, Paternity).
- Pension plans (As locally applicable).
- Performance based bonus plan.
- Company equity.