Quick Summary
WP Engine empowers inspired minds to do their best work, fostering global creativity and innovation.
WP Engine empowers companies and agencies globally to confidently build, power, manage, and optimize their WordPress websites and applications. Serving 1.5 million customers in over 150 countries, we deliver premium, enterprise-grade solutions, including specialized WordPress platforms, eCommerce, agency solution suites, and developer tools like Local and Advanced Custom Fields. Our innovative technology and expertise ensure 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.
Senior Production Engineer
What is Cool About This Job
At WP Engine, our mission is to help customers succeed online. Our platform empowers entrepreneurs to transform hobbies into businesses and enables multinational corporations to launch campaigns rapidly. By prioritizing customer experience, WP Engine has achieved significant growth, becoming the preferred platform for online agility.
As a Senior Production Engineer, you will lead a team of engineers applying a Site Reliability Engineering (SRE) mindset to design, build, and maintain complex systems at scale. You will be crucial in advancing our platform's scalability and functionality. Our hybrid production infrastructure, leveraging virtual machines, containerization, and serverless technologies, hosts hundreds of thousands of customer websites globally. If you are passionate about solving complex problems, thrive in collaborative, fast-paced environments, and are dedicated to delivering an elite customer experience, we encourage you to apply.
The Day to Day
- Production Leadership: Foster an engineering culture focused on shipping high-quality solutions while upholding stringent standards for stability, performance, security, and scalability.
- Infrastructure Management: Monitor, alert, investigate, and resolve production infrastructure issues across public cloud environments, including GCP and AWS.
- Automation & Optimization: Proactively identify and implement automated, scalable solutions to optimize code and operational tasks, reducing manual effort across the platform.
- Incident & Problem Management: Act as a technical point of contact during critical incidents, facilitate cross-functional communication, track alert trends, and conduct Root Cause Analysis (RCA) to implement structural improvements.
- Change Execution: Safely execute production changes and security requests, managing code deployments and patching pipelines.
- Collaboration: Partner with Product Management and Engineering Management to align technical solutions and execution strategies with business objectives and roadmap priorities.
- Mentorship: Cultivate an environment of continuous learning and professional development by coaching, mentoring, and elevating engineers across the organization.
Your Expertise and Passion
- Experience: 5+ years in software engineering, DevOps, or Site Reliability Engineering (SRE), with a focus on building and operating production-ready configurations at internet scale.
- System Design: Proven experience in system architecture, distributed microservices, and self-healing systems, ensuring efficient resource and network utilization.
- Cloud & Containerization: Advanced expertise in deploying containerized workloads using Kubernetes orchestration and Docker across public cloud hosting providers.
- Programming Languages: Proficiency in structural and automated scripting with object-oriented languages, preferably Python and Go.
- Web Serving Stack: In-depth understanding of modern web serving stacks and infrastructure automation tools, including Linux, Nginx/Apache, MySQL, PHP, Ansible, and Terraform.
- Observability: Hands-on experience implementing metrics, monitoring, and alerting systems (e.g., Prometheus or EFK stacks) to enhance infrastructure visibility.
- Mindset: A forward-thinking learner with exceptional analytical, troubleshooting, and root cause analysis skills, thriving in a team-first environment.
Perks and Benefits
- Company Stock Options (every employee is an owner)
- Superannuation Program
- Employee Assistance Program
- Supplemental Maternity & Paternity Pay
- Generous Vacation Time
- One-time $745 AUS Home Office Stipend
- Company Wellness Days
Equal Opportunity Statement
WP Engine is an equal opportunities employer. We are a diverse and inclusive team united by shared purpose and values. We view our culture as an advantage, committed to hiring the best and fostering an environment where everyone can excel. We encourage you to bring your full self to WP Engine.
At WP Engine, we embrace a broad view of diversity, encompassing backgrounds, experiences, skills, and perspectives beyond visible differences. WP Engine is proud to be an equal opportunity workplace, committed to equal employment opportunity irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected basis.