Quick Summary
Senior PHP Backend Developer (App Framework)
Location: Poland (Remotely)
Contract: B2B (19.000 - 28.000 net PLN) or UoP (15.800 - 23.200 PLN gross)
Tidio is a leading AI customer service platform designed to help businesses scale efficiently while maintaining a human touch. Our goal is to empower entrepreneurs by optimizing customer service efficiency. Joining Tidio means impacting thousands of companies and millions of users globally.
About Tidio
- Our AI customer service solution is recognized among the world's leaders, aiming for the #1 spot.
- Named among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
- Rated 4.7/5 on Shopify and G2.
- Our ML team pioneered the launch of the AI agent, Lyro, for customer service.
- Our widget is viewed monthly by 350 million unique users (4% of the global population).
- We currently employ over 150 people.
The Tech Team Environment
The Tech team is Tidio's largest, comprising over 40 professionals. We prioritize modern technology, utilizing PHP 8.3 and the newest versions of other technologies. We maintain high code quality through rigorous code reviews, PHPStan level 9, and strong test coverage. We operate in two-week sprints and foster growth in technologies like NodeJS, AWS, Docker, and Machine Learning through guilds and Improvement Fridays (Backend, Frontend, QA).
Your Role in the App Framework Team
As a Senior PHP Backend Developer in the App Framework team, you will build, maintain, and evolve core platform features that serve 350 million unique users monthly. The team includes Backend and Frontend Engineers, QA, and an Engineering Manager. Our core technology stack includes PHP 8, MySQL, Elasticsearch, Redis, RabbitMQ, Docker, and Kubernetes.
Required Skills and Experience
The ideal candidate possesses:
- Minimum of 5 years of experience as a PHP Backend Developer.
- Deep expertise in PHP (preferably PHP 8/8.3, including knowledge of the latest features).
- Proficiency in system architecture, architectural patterns, SOLID principles, MySQL, message queues (RabbitMQ), caching (Redis), and containerization (Docker).
- Experience with Elasticsearch for logs and analytics, testing (PHPUnit), PHPStan, Kubernetes, and CI/CD pipelines.
- Experience with code observability and monitoring.
- Ability to create tests alongside new and existing code.
- Knowledge of Event-Driven Architecture, performance tuning, and legacy code migrations (a plus).
Benefits and Offerings
- Salary: 19.000 - 28.000 PLN on B2B or 15.800 - 23.200 PLN gross on UoP.
- Remote work model with flexible hours.
- Option to work from one of our offices in Szczecin/Warsaw or access to coworking spaces.
- 26 guaranteed days off annually.
- Excellent development opportunities, including company-supported courses and conferences.
- Individual work tools (e.g., MacBook Pro, Dell screen, JBL headphones).
- Sport & wellness benefit.
- Private medical care.
- Mental well-being program (individual therapy sessions and resources).
- Free access to popular e-book/audiobook services.
- Regular social events (offsites, team events).
- Budget for 1:1 English language classes.
Recruitment Process
- Video call with a recruiter.
- Task.
- Tech interview with 2 Senior Developers.
- Final interview with Hiring Manager and Product Manager.
- Offer and fireworks.
Tidio values fairness and diversity, basing recruitment solely on individual merit and qualifications related to professional competence.