Quick Summary
BSO is seeking a remote Senior DevOps Engineer / Tech Lead, open to candidates worldwide, with 7+ years of professional experience to lead technical delivery for Premium Customers. The role focuses on ensuring platform reliability, simplifying processes, and automating deployments. Essential skills include strong expertise in Ansible, managing virtualized environments, extensive GNU/Linux experience (Debian, RedHat), middleware (HAProxy, Nginx, PHP-FPM), strong Bash scripting, GitLab CI/CD, and experience with distributed CEPH storage and MariaDB. The role requires strong documentation skills, customer collaboration, and the ability to organize production-safe upgrades. The annual pay range is AED300,000.00 - AED350,000.00.
We are seeking a senior-level DevOps Engineer / Tech Lead to spearhead technical delivery for our Premium Customers. This role offers flexibility, being remote or part-time at the office, and is open to candidates worldwide. As the primary technical point of contact, you will ensure platform reliability, simplicity, and efficiency, with a strong emphasis on process simplification, deployment automation, comprehensive documentation, and team knowledge sharing. You will collaborate closely with Managed Services team members on merge request reviews, documentation, and procedure proofreading to maintain high quality and consistency.
Key Responsibilities
- Act as the technical lead for Premium Customer environments.
- Own and continuously improve deployment methods, focusing on automation and simplicity.
- Collaborate directly with customers to understand priorities, define tasks, and align technical actions with business needs.
- Design, write, and maintain automation scripts and infrastructure tooling.
- Enhance existing automation processes and CI/CD pipelines.
- Troubleshoot complex system issues and lead incident resolution.
- Produce clear, structured documentation (procedures, READMEs) to enable team members to operate and support the platform.
- Proactively share knowledge within the team and contribute to best practices.
Technical Environment
Must Have
- Strong expertise with Ansible.
- Solid experience managing virtualized environments.
- Approximately 90% experience with GNU/Linux.
- Debian 11/12/13 (primary).
- RedHat (minor usage).
- Middleware experience with: HAProxy, Nginx, PHP-FPM (8.x).
- Strong scripting skills in Bash or other scripting languages.
- Experience with GitLab CI/CD pipelines.
- Strong appreciation for documentation, including writing clear READMEs and operational procedures.
- Understand and manage distributed CEPH storage systems.
- Understand and manage distributed replicated MariaDB.
- Ability to organize upgrade and migration plans without disturbing the production environment.
- Fluent in English (written and spoken).
- 7+ years of relevant professional experience.
Nice to Have
- Experience with infrastructure across multiple cloud providers.
- Knowledge of Apache CloudStack or equivalents like Openstack.
- Microsoft Azure experience.
- Basic experience managing virtualized environments (~10% Microsoft Windows Server, including Microsoft Windows Server 2022 and Microsoft Windows SQL Server 2022).
- Monitoring and observability tools: Prometheus, Netdata, Grafana, Zabbix.
- Additional scripting/programming skills: Python 3, PHP.
- Knowledge of MinIO / S3-compatible storage.
- Good understanding of French.
Profile We Are Looking For
- Confirmed/nearly-senior GNU/Linux engineer with a strong sense of ownership.
- Comfortable interacting directly with customers.
- Pragmatic mindset focused on simplification and reliability.
- Good communication and documentation skills.
- Ability to balance hands-on technical work with leadership responsibilities.
- Strong vision for managing projects and creating supporting documentation.
- Experience in testing DRP (Disaster Recovery Plan).
- Ability to be persuasive with customers and act as a technical expert.
Job Type: Full-time
Pay: AED300,000.00 - AED350,000.00 per year
Work Location: Remote