Quick Summary
WP Engine fosters an environment where inspired minds can thrive, enabling global creativity. We empower companies and agencies to confidently build, power, manage, and optimize their WordPress websites and applications. Serving 1.5 million customers in over 150 countries, WP Engine delivers premium, enterprise-grade solutions, including specialized WordPress platforms, eCommerce and agency suites, and developer tools like Local and Advanced Custom Fields. Our innovative technology and expertise mean 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.
What is Cool About This Job
At WP Engine, our mission is to ensure customer success online, from empowering entrepreneurs to launching multinational campaigns rapidly. Our platform's focus on customer experience has driven significant growth, establishing us as a premier choice for online agility.
As a Production Engineer, you will apply a Site Reliability Engineering (SRE) mindset to design, build, and maintain complex systems at scale. You will be crucial in advancing our platform's scalability and functionality. Our hybrid production infrastructure, leveraging virtual machines, containerization, and serverless technologies, hosts hundreds of thousands of customer websites globally. We seek an engineer passionate about solving complex problems, collaborating in a fast-paced setting, and delivering an elite customer experience.
The Day to Day
- Infrastructure Management: Monitor, alert, investigate, and resolve production infrastructure issues across public cloud environments, including GCP and AWS.
- Automation & Optimization: Identify and implement automated, scalable solutions to optimize code and operational tasks, reducing toil.
- Incident & Problem Management: Engage in incident response for critical issues, track alert trends, and support root cause analysis (RCA) for structural improvements.
- Change Execution: Safely manage production changes, security requests, code deployments, and patching pipelines.
- Collaboration: Partner with your team and cross-functional stakeholders to align technical solutions with roadmap priorities.
Your Expertise and Passion
- Experience: 2-4 years in software engineering, DevOps, or Site Reliability Engineering (SRE), building and operating internet-scale production configurations.
- System Design: Strong grasp of system architecture, distributed microservices, and self-healing systems, optimizing resource and network utilization.
- Cloud & Containerization: Experience with containerized workloads using Kubernetes orchestration and Docker across public cloud providers.
- Programming Languages: Proficiency in structural and automated scripting with object-oriented languages; strong experience in Python and Go preferred.
- Web Serving Stack: Solid understanding of modern web serving stacks and infrastructure automation tools (e.g., Linux, Nginx/Apache, MySQL, PHP, Ansible, Terraform).
- Observability: Hands-on experience implementing metrics, monitoring, and alerting systems (e.g., Prometheus or EFK stacks) for maximum infrastructure visibility.
- Mindset: A proactive learner with excellent analytical, troubleshooting, and root cause analysis skills, thriving in a team-first environment.
Perks and Benefits
- Company Stock Options (employee ownership).
- Superannuation Program.
- Employee Assistance Program.
- Supplemental Maternity & Paternity Pay.
- Generous Vacation Time.
- One-time $745 AUS Home Office Stipend.
- Company Wellness Days.
Equal Opportunity Statement
WP Engine is an equal opportunities employer, fostering a diverse and inclusive environment united by shared purpose and values. We believe in hiring top talent and providing a growth-oriented workplace. We embrace a broad view of diversity, encompassing backgrounds, experiences, skills, and perspectives. WP Engine is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected basis.