Philippine Based - WFH Customer Support Executive/ 6 days ago
Quick Summary
Nursing background, Kindergarten care helper, teachers are welcome to apply!
Looking for a friendly and approachable team member to take care of our students. This is everything from onboarding new students, to regular check ins on their progress, ensuring they are receiving our services, dealing with any complaints (rare), etc. You will develop a close relationship with our students in this manner, and also work closely with our other team members to ensure our students leave happy and even want to continue working with us further. Everyone is friendly and superb at their roles!
Location: Fully Remote, Work From Home!
Employment Type: Full-time
Monthly On Track Earnings (OTE) As Advertised [base salary + Unlimited Performance Hire Bonuses]: PHP $ 61798 - 80338++
Working Hours: FULL-TIME, including weekends, with weekdays off. Either 9 hours/day for 5 days/week or 8 hours/day for 6 days/week (initial training period is 6 days a week, then may be able to adjust to 5 days a week after the onboarding process). 3:00 PM – 12:00 AM (Philippine Time ; negotiable)
About Us
Within just 5 years of inception, Medic Paths Education is a Top Education Team run by real practicing Medical Doctors licensed in the United Kingdom, dedicated to helping international students secure offers for Medicine, Dentistry and Vet at global insitutions such as Oxbridge, UCL, Imperial College London and King's College London in the UK, NUS and NTU in Singapore, or HKU and CUHK in Hong Kong. As a fast-growing team, we are now expanding and looking for A* players across our entire company. So if you love talking to people, have a good eye for them, and want to see how you can play a part in our massive growth this year, we want you!
Requirements:
- Excellent English speaking skills, with a clear and NEUTRAL accent - this is a must.
- Stable internet connection and a quiet, professional working environment (no background noise).
- Available to hop on video/voice calls and communicate confidently with students and parents as part of customer success.
- Responsible for updating and maintaining databases/CRM, ensuring student, parent, and internal records are accurate and up to date.
- Include the phrase “red star” in your application so we know you’ve read the entire job description.
Able to start ASAP!!
Pay: RM4,029.50 - RM5,929.23 per month
Application Question(s):
Do come from Nursing/ Teaching background?
Language: English (Required)
Work Location: Remote