We are looking for an Observability Engineer with strong experience in monitoring complex environments, creating dashboards, integrating tools, and developing custom data collections to ensure end-to-end visibility of IT environments. You will act as a technical reference for monitoring solutions, metrics, logs, and traces, supporting the team in evolving the Observability architecture and promoting best practices, automation, and operational reliability.

Responsibilities and Attributes

• Deploy, maintain, and evolve monitoring and observability platforms (Zabbix, Grafana).
• Create custom collection scripts (.sh, PowerShell, Python) for specific metrics, logs, or integrations.
• Implement Zabbix Proxy, custom triggers, templates, maps, actions, and notification workflows.
• Develop dynamic and visual dashboards in Grafana and/or BI tools.
• Manage and integrate Cloud, On-Premise, and device monitoring (Server, Firewall, Switch, Storage, UPS, etc.).
• Create and monitor SLAs, SLIs, and executive dashboards.
• Perform integrations with APIs (JSON/XML/CSV) and tools like Jenkins, Power BI, and internal systems.
• Work on automation to reduce incidents and increase service reliability.
• Manage logs and distributed observability using tools like OpenTelemetry and OpenSearch.
• Lead continuous improvement projects in the Observability area.
• Ensure governance and best practices in environment management.

Requirements and Qualifications

Required

• Strong command of Zabbix (deployment, administration, scripts, templates, triggers).
• Experience with Grafana (dashboards, integrations, datasources).
• Knowledge of Prometheus, OpenSearch, ELK, or related tools.
• Solid experience in API integration and consuming JSON/XML data.
• Automation skills with PowerShell, Shell Script, and Python (for API reporting).
• Administration of Windows Server, Exchange Online, Azure, Hyper-V environments.
• Experience with infrastructure monitoring (servers, network, storage, firewall).
• Knowledge of SNMP, SNMPv2, SNMPv3.

Desirable

• Zabbix certifications (ZCS, ZCP).
• Experience with Jenkins and automation pipelines.
• Knowledge of Docker.
• Experience with inventory tools like OCS Inventory.
• Understanding of DevOps concepts (Ansible, Puppet, Azure DevOps).
• Knowledge of application observability (OpenTelemetry).

Soft Skills

• Analytical skills and a solution-oriented focus.
• Proactivity for the continuous evolution of the observability ecosystem.
• Organization and discipline for managing demands and projects.
• Good communication for interfacing with technical and executive teams.
• Ability to act with autonomy and critical thinking.

Differentiators

• Experience with the integration of observability and artificial intelligence.
• Previous work in high-critically projects or complex corporate environments.
• Experience with Cloud and hybrid environment monitoring.

Additional Information

At Trade Technology, we deeply value human relationships, believing that innovation and transformation are only possible through them. Our behaviors are based on three fundamental pillars: transparency, trust, and truth. Through partnerships with major technology players like IBM, Oracle, AWS, and Lenovo, we guarantee innovation for digital transformation. We operate on three pillars: Infrastructure (Products and Services), Cognitive Science (Software and Services in Data Science), and Information Security Consulting.

Cognitive Science

Our Cognitive Science division aims to transform the future through data, focusing on service personalization and creating innovative products with cutting-edge technology. We utilize stacks such as PHP (with Laravel), Python, C#, .Net, Angular, and React.

IT Infrastructure

Our Infrastructure team is distinguished by its technical knowledge and is recognized as a strategic asset by our clients. Its mission is to implement and sustain IT solutions with a focus on agility and quality, featuring specialists across all areas and technologies.

Information Security Consulting

Our consulting practice delivers valuable solutions tailored to each client's needs, enhancing their success by providing services aligned with expectations and based on the general principles of Information Security and data protection laws.