Quick Summary
ServiceCentral Technologies is seeking a Software Developer to build and maintain modern line-of-business SaaS applications, intelligently leveraging AI technologies.
This role focuses on using proven AI tools and platforms to enhance and evolve our SaaS products — making them more automated, intelligent, and valuable for customers. You will design, develop, and maintain production-grade software systems that integrate AI capabilities into real business workflows.
We are looking for a strong software engineer with expertise in architecture, databases, APIs, and production-ready code, who is comfortable incorporating AI technologies to create meaningful business value.
What You’ll Do
Build and Maintain SaaS Products
- Design, develop, and maintain scalable line-of-business SaaS applications
- Build backend services, APIs, and data models
- Ensure system performance, reliability, and security
- Collaborate with product and business stakeholders to translate operational needs into software solutions
Integrate AI Capabilities
- Leverage LLMs and AI APIs to enhance product functionality
- Implement AI-driven features such as workflow automation, summarization, data extraction, classification, and intelligent search
- Integrate AI into existing product architecture responsibly and efficiently
- Monitor usage, performance, and cost of AI-powered features
Architect for Scalability
- Contribute to service-oriented or microservice architectures where appropriate
- Design clean API layers and integration patterns
- Optimize database performance and data structures
- Maintain observability and logging across systems
Improve and Iterate
- Continuously refine and enhance product capabilities
- Refactor and improve existing systems as the platform grows
- Ship features incrementally and iterate based on real-world feedback
What You Bring
- Strong experience building and maintaining production SaaS applications
- Solid backend development skills
- Experience integrating third-party APIs, including AI/LLM services
- Experience crafting AI models and AI agents to accomplish real-world tasks
- Understanding of software architecture and system design
- Ability to write clean, maintainable, and testable code
- Pragmatic mindset — using AI where it creates value, not for novelty
- Comfort working in a fast-moving, solution-oriented environment
Preferred but Not Required
- Experience with PHP or .Net development stacks
- Experience with MySQL, Oracle database engines
- Experience with microservice architecture
- Experience building or maintaining vertical SaaS or B2B products
- Experience working in small, high-ownership teams
Why Join ServiceCentral Technologies
- Work on real SaaS products used by real businesses
- Direct ownership over architecture and feature development
- Opportunity to thoughtfully apply AI technologies in meaningful ways
- Influence product direction and technical decisions
- Room for growth as the platform expands
Ready to Build With Us?
If you’re a strong software engineer who understands how to build solid systems — and knows how to apply AI technologies to make them better — we’d love to hear from you.
Required:
- Your resume
- A short note (5–10 sentences) describing a SaaS feature you would enhance using AI and why.