IT Systems Engineer - Remote Vulnerability Remediation

IT Systems Engineer, Vulnerability Security Patch Management (Remote)

Mayo Clinic, recognized as a top-ranked care provider by U.S. News & World Report, is dedicated to patient needs and employee success. We offer competitive compensation, comprehensive benefits, and continuous opportunities for professional growth.

Mayo Clinic Benefits Highlights

• Medical: Multiple plan options available.
• Dental: Coverage via Delta Dental or flexible reimbursement account.
• Vision: Affordable plan utilizing a national network.
• Pre-Tax Savings: Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Retirement: Competitive package designed to secure your future.

Responsibilities

The Vulnerability Security Patch Management team is hiring an IT Systems Engineer to design and implement Server and Endpoint vulnerability remediation solutions. This multi-disciplined, results-oriented role involves participating in SWAT campaigns to improve and govern Mayo Clinic's vulnerability remediation practices. The Engineer works collaboratively across IT Infrastructure, IT Application Support, and Risk to ensure a safe, compliant, and resilient environment.

Key Duties:

• Design and implement Server and Endpoint vulnerability remediation solutions.
• Participate in SWAT vulnerability remediation campaigns, including testing, troubleshooting, and support.
• Collect and analyze information to identify vulnerabilities and potential for exploitation.
• Review technical solutions and OIS goals against IT business requirements and adjust as needed.
• Work with endpoint, application, and IT infrastructure teams to achieve OIS vulnerability remediation goals.
• Maintain timelines and delivery capabilities aligned with business needs.
• Maintain and support moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites.
• Actively monitor and respond to technical hardware and software problems using testing tools and techniques.
• Assist in managing overall system capacity.
• Interface with vendor support or external teams for proper escalation during outages or performance degradation.
• Contribute to the design, development, implementation, and maintenance of custom and purchased system software, and configure/support hardware systems.
• Produce and maintain documentation (systems requirements, designs, resource inventories, plans).
• Stay current on the latest trends and best practices in IT systems engineering, Vulnerability Response, and cybersecurity frameworks.

Qualifications

Required Education and Experience:

• Bachelor’s degree and training/experience in IT technology; OR
• Associate degree plus 3 years of demonstrated technical experience; OR
• High school diploma and 5 years of demonstrated IT technical experience at a large, complex organization.

Required Skills:

• Proficient verbal and written communication skills using English.
• Exceptional organizational and communication skills.
• Advanced knowledge of Windows and/or Red Hat Linux systems and configurations.

Preferred Qualifications:

• Experience working in healthcare technology.
• Bachelor's degree in computer science, information systems, engineering, or a related field.
• Relevant IT certifications (e.g., MCSE, CCNA).
• Knowledge of system design principles, software development methodologies, project management methodologies, and computer programming/system support experience.
• Exposure to managing custom developed and vendor-supplied applications.
• Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes.
• Experience in system hardware design, ordering, configuration, testing, and implementation of large projects.

Knowledge of the following is a plus:

• Automating solutions with MECM and Ansible.
• Implementing solutions using GPO and AD.
• Certificate vulnerability remediation.
• ServiceNow reporting.
• Rapid7, Prisma, and/or Veracode system scanning.
• Container architecture.

Preferred Working Knowledge of:

• Client/Server application architecture and Clustering.
• VB and scripting tools.
• Databases: MS SQL Server, Oracle, My SQL, DB2, or Sybase.
• Web Architecture: HTML, JavaScript, Active Server Pages (ASP), PHP.
• Network topologies and protocols (e.g., IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP).
• Storage environments: SAN, NAS, virtualized storage.

Compensation and Logistics

• Compensation: $86,632 - $121,347 per year (Exempt, Benefits Eligible).
• Schedule: Full Time (80 hours/pay period), primarily Monday–Friday, 8:00 a.m. – 5:00 p.m.
• Location: 100% remote within the United States. Occasional monthly onsite presence may be requested for IT Culture and Connect activities.
• Visa Status: Not eligible for sponsorship or F-1 STEM OPT extension program.