DevOps Engineer

About the Role

WorkWave is seeking a skilled DevOps Engineer to join our team, bringing expertise in cloud infrastructure (specifically AWS and Azure), software development, automation, and application infrastructure.

Our DevOps team drives the delivery and continuous improvement of cloud infrastructure, containerized environments, CI/CD pipelines, application infrastructure, test automation, monitoring, and essential operational processes for WorkWave’s web, mobile, and API applications.

As a DevOps Engineer, you will collaborate with Software Engineering, Product Delivery, QA, and Operations teams. Your responsibilities will include designing, building, and maintaining stable, scalable, secure, and highly available infrastructure across development, QA, and production environments. You will also establish and uphold DevOps standards, automate infrastructure and deployment processes, enhance system reliability, and support the entire software development lifecycle.

What You'll Do:

• Design, build, maintain, and continuously improve infrastructure across development, QA, and production environments.
• Build and maintain automated CI/CD pipelines for reliable and efficient application delivery.
• Automate application deployment, configuration, provisioning, scaling, and operational processes.
• Develop and maintain Infrastructure as Code (IaC) using tools like CloudFormation, Chef, or similar.
• Manage cloud infrastructure, including containerized workloads and application environments, primarily in AWS (with secondary support for Azure), focusing on availability, reliability, scalability, security, monitoring, and disaster recovery.
• Utilize AWS services and automation tools such as VPC, EC2, S3, RDS, Lambda, SQS, SNS, CloudFormation, Systems Manager, and Patch Manager.
• Develop scripts and automation to enhance AWS capabilities and operational efficiency.
• Monitor system performance, availability, and reliability, developing effective alerting and troubleshooting solutions.
• Implement and maintain logging, monitoring, security, backup, and recovery capabilities.
• Work with observability and monitoring technologies such as Grafana, LogStash, Kibana, Elasticsearch, or similar.
• Troubleshoot and resolve infrastructure, deployment, configuration, and production issues.
• Develop and improve automated testing frameworks for Web, Mobile, and API applications.
• Contribute to performance testing and reliability initiatives for web applications.
• Collaborate with Software Engineering, QA, Product Delivery, and Operations teams to enhance the software delivery lifecycle.
• Coach and support engineers and QA teams in using automation tools, CI/CD processes, and DevOps practices.
• Contribute to continuous improvement initiatives for deployment speed, system reliability, security, and operational efficiency.
• Apply consistent DevOps practices throughout the development lifecycle to ensure end-to-end quality.

What You'll Bring:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2–4+ years of experience in DevOps, Software Development, Cloud Infrastructure, or Systems Engineering.
• Hands-on experience implementing and maintaining CI/CD pipelines.
• Proven experience automating deployment, configuration, and infrastructure processes.
• Experience with AWS and Azure cloud infrastructure and services.
• Proficiency with Infrastructure as Code (IaC) and configuration management tools like Terraform, CloudFormation, Chef, Puppet, or Ansible.
• Experience with CI/CD & GitOps tools such as Git, TeamCity, Octopus, or ArgoCD.
• Familiarity with version control systems like Git or Bitbucket.
• Strong knowledge of Linux and/or Windows operating systems.
• Experience with network infrastructure, databases, cloud environments, data center operations, and security protocols.
• Demonstrated proficiency in at least one high-level programming language.
• Strong scripting and automation experience with languages such as Python, PowerShell, Bash, Ruby, TypeScript, Perl, PHP, Java, SQL, or C++.
• Experience troubleshooting and resolving issues in production environments.
• Experience creating and maintaining cloud-based development, testing, and production environments.
• Understanding of monitoring, logging, system performance, reliability, security, and disaster recovery practices.

What Would Be Also Awesome:

• Experience with performance testing tools and methodologies for web applications.
• Experience supporting Web, Mobile, and API applications.
• Experience working on Scrum or Kanban teams.
• Familiarity with AWS Systems Manager, Patch Manager, and other AWS operational tools.

WHAT YOU SHOULD KNOW ABOUT US:

We offer a casual work environment with remote work flexibility, driven by a passion for developing creative, innovative, best-in-class solutions that directly contribute to our customers' success.

We are committed to delivering services and solutions that significantly impact the lives and businesses of our clients. We foster strong partnerships built on trust and openly accept others as they are. Teamwork and collaboration are essential to helping our colleagues and customers overcome challenges. Our team is energetic, fun, naturally inquisitive, and eager to make an impact.

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

Join our Remote-First Global Work Community: WorkWave offers an innovative and dynamic remote-first environment that encourages growth, creativity, and collaboration. Regardless of your career stage or location, WorkWave provides an opportunity to be part of a global company with a startup feel, where your ideas are valued and your professional growth is prioritized.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

WorkWave champions a healthy work/life balance, offering employees the flexibility to collaborate in the office or work virtually. Our teams excel at collaborative work in a fully virtual environment.

Our headquarters is located in the state-of-the-art Bell Works complex in Holmdel Township, New Jersey. Our offices are available for use when remote work is not feasible, or for cross-training, team building, and brainstorming.

With employees in over 30 states, 7 countries, and numerous regional offices, we offer diverse opportunities to contribute to local communities. Whether working remotely or from an office, you'll join a community of WorkWavers who value diversity and are deeply committed to our products, clients, communities, and each other.

RELAX, WE'VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental coverage, and a 401k with company match.

AND BEYOND...

• Achieve work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays.
• Up to 4 weeks of paid bonding leave.
• Tuition reimbursement.
• Robust Employee Assistance Program through TotalCare, offering free 24/7/365 counseling, financial counseling, legal guidance, and adoption assistance.
• 24/7 access to virtual medical care with Teladoc.
• Quarterly awards based on peer nominations.
• Regional discounts and perks.
• Opportunities to participate in charitable events and give back to the community.

GROW WITH US:

We prioritize attracting and retaining top talent, rewarding intellectual curiosity and a commitment to personal and professional growth. We encourage employees with product knowledge and passion to explore internal career opportunities.

Our employees benefit from 24/7 access to extensive video libraries for soft skill and role-specific training, complemented by live training sessions throughout the year.

JOIN OUR WINNING TEAM!

• 10-time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has received multiple awards for outstanding products, growth, and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine.
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!).

WorkWave is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are dedicated to building a diverse, inclusive, and authentic workplace. If your experience doesn't perfectly align with every qualification but you believe you can make a great impact, we encourage you to apply.

We may utilize artificial intelligence (AI) tools to support aspects of the hiring process, including application review, resume analysis, or response assessment. These tools aid our recruitment team but do not replace human judgment; final hiring decisions are made by humans. For more information on data processing, please contact us.