Quick Summary
Developer Relations Engineer, Lead
North
Let’s go North, together.
Join our mission to build the largest suite of credit card processing and merchant services. We offer one simple payment platform backed by diverse payment companies. From credit card processing to back-office management, North provides smarter, faster, and better payment solutions.
Job Overview:
We are seeking a Developer Relations Engineer, Lead to drive the adoption and success of our payment APIs. This pivotal role bridges our engineering teams and the developer community. Responsibilities include creating technical content, engaging with developers, and representing our APIs at conferences and events. The ideal candidate possesses strong technical expertise, excellent communication skills, and a passion for empowering developers. We value a great presenter who is also an excellent listener, curious about the needs of prospects and customers. This individual will empower developers to create innovative solutions using our technology.
What you will do:
API Specifications Management:
- Collaborate with internal engineering teams to update and maintain technical API specifications.
- Ensure documentation is accurate, comprehensive, and developer-friendly.
Technical Content Creation:
- Write detailed technical documentation for existing and new payment APIs.
- Develop blog tutorials showcasing sample applications that leverage our APIs.
- Create educational resources, including guides and walkthroughs, to improve developer understanding.
Video Tutorials & Media Production:
- Produce high-quality video tutorials demonstrating effective API usage.
- Showcase sample code and applications in engaging video formats for platforms like YouTube.
Community Engagement:
- Represent the company at conferences, meetups, and workshops by giving technical presentations on payment APIs.
Advocacy & Feedback Loop:
- Advocate for developer client needs with internal product and engineering teams.
- Relay feedback from the developer community to help shape product roadmaps.
- Gather and prioritize technical requirements, define the developer vision, and collaborate closely with engineering, sales, marketing, and support to achieve revenue and customer satisfaction goals.
What we need from you:
- 8+ years of hands-on development & API integration experience.
- 8+ years experience as an engineer or developer evangelist, with a track record of public speaking and/or publishing technical documentation (blogs, tutorials, videos, etc.).
- Outstanding oral and written communication skills, passionate about fostering developer success and building communities.
- Previous experience in payments, fintech, or a related industry is a significant plus.
- Experience with modern programming languages: TypeScript/JavaScript, Node.js, Java, Python, C, C++, SWIFT, PHP.
- Experience in databases, working with SQL and No-SQL.
- Experience working in an Agile environment.
What we offer:
We offer a comprehensive benefits package designed for personal and professional well-being, including:
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Mental Health Support & Well-Being Program
- Paid Maternity & Paternity Leave
- Education Assistance
- Company-funded Lifestyle Spending Account
Salary Range: $135,000 - $170,000
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We will discuss your salary expectations and our full total rewards offerings during the interview process.
Travel required: Once/month
Please note: North is a US-based company, and sponsorship is not available for this position at this time.
Who we are:
North, and our family of companies, are dedicated to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether in a physical storefront, online, or both. We offer customized solutions for enterprise-level clients while maintaining an agile, award-winning, hands-on approach to personal service for our merchants.
Let’s go North, together! Our people are our most important resource. Join our diverse team of innovators and make your mark on the future of payments technology. We are proud to offer benefits that support our team members' overall well-being through unique, personally and professionally fulfilling initiatives.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
To learn more about North and our family of companies, visit our website: north.com