Cognos Dashboard Developer

Job ID: ID-0326

We are seeking a hands-on implementation engineer for a Remote Moodle LMS Developer/Admin role, specializing in configuring and launching a Moodle-based Learning Management System and learner dashboard. This position supports Foster Parents and Kinship Caregivers, translating Scope of Work and Functional Requirements into a production-ready solution. Collaboration with IT, the Training Team, and business stakeholders is key. The environment utilizes state-managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non-functional performance, and operational runbooks.

Location: Boise, ID (Idaho Department of Health & Welfare Information Technology) - hybrid/remote acceptable; onsite for key milestones as needed

Duration: 3 Months

Engagement: Staff augmentation (full-time during build & launch)

Skills

• Moodle LMS Configuration & Administration (SCORM 1.2, Learning Paths, Roles/Permissions) - Required 3 Years
• LMS Course Delivery & Reporting (SCORM packages, ILT setup, transcripts, certificates) - Required 3 Years
• Notifications & Workflow Configuration (email + in-app alerts, reminder/overdue logic) - Required 2 Years
• Security & Compliance (MFA setup, TLS/HTTPS, audit logging, WCAG 2.1 AA accessibility) - Required 2 Years
• Docker/Kubernetes Collaboration for Application Deployment (state-managed hosting integration) - Required 1 Years
• Postgres or SQL Server Database Experience (queries, schema understanding, backup mgmt understanding, performance basics) - Highly desired 2 Years

Role Overview

We are seeking a hands-on implementation engineer to configure and launch a Moodle-based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production-ready solution, working closely with IT, the Training Team (admins), and business stakeholders. The environment will be state-managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non-functional performance, and operational runbooks.

Key Responsibilities

Moodle Configuration & Theming

• Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
• Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.

Learning Structure & Logic

• Set up Tiers Development Pathways Trainings Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).
• Auto-assign Pre-Licensing/Tier 1 to new users; provide open-catalog fallback if needed.

ILT (Instructor-Led Training) Features

• Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.
• Enable roster upload and completion recording; (attendance tools preferred, manual acceptable).

Notifications & Communications

• Implement email + in-app alerts for assignment, reminder, overdue (7-day cadence), completion, approval/denial.

Reporting & Transcripts

• Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre-Licensing/Tier 1 suite.
• Configure DHW-branded transcripts; enable external certificate uploads; surface attempt counts to admins.

Versioning & Retirement

• Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.

Security, Accessibility, and Compliance

• Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.
• Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.

Hosting & Operations (State-Managed Docker/Kubernetes)

• Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO 24h / RTO 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.
• Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render).

Admin Enablement & Knowledge Transfer

• Train Training Team admins (~10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
• Provide clear runbooks and admin documentation; support UAT and go-live cutover.

Skills & Experience: Must-Have

• Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.
• Proven implementation of learning paths / pathways, badges, tier gating, and role-based permissions.
• Hands-on with notifications (email/in-app), reporting, transcripts, and certificates in Moodle.
• Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.
• Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
• Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.
• Ability to write clear technical documentation/runbooks and conduct admin training.
• Excellent communication and stakeholder coordination skills (IT + business + Training Team).

Skills & Experience: Nice-to-Have

• PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
• Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.
• Experience delivering solutions in public sector or regulated environments.
• Exposure to performance tuning for low-bandwidth users and responsive UX on mobile/tablet.
• Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).

For applications and inquiries, contact: [email protected]