Business Analyst/ 1 week ago
Quick Summary
Details
- Reference number: 480520
- Salary: £53,948 GBP
- Job grade: Other
- Contract type: Fixed term
- Length of employment: Until 30th September 2027
- Type of role: Other
- Working pattern: Flexible working, Full-time
- Number of jobs available: 1
Location
Remote working (anywhere in the UK)
About the job
Job summary
We have an exciting opportunity for an experienced Business Analyst to play a pivotal role analyzing business processes, identifying business needs, and proposing solutions to help our organization achieve its goals.
Job description
Reporting to the Programme Manager, you will work alongside PMO Leads, Data Analysts, and IT colleagues to manage a directorate’s/service’s requirements through the discovery phase from initial analysis, requirements definition, options appraisals, and pilot/user acceptance testing through to approval of the selected solution. You will also support the evaluation of delivered solutions/initiatives through benefits realization analysis.
Person specification
To be successful in this role, you will bring extensive experience in service review / design and possess significant experience within a portfolio, program, or project team environment, including managing change to process and methodology. Your track record will evidence your experience using appropriate tools, methods, and techniques for information capture and information modeling to document structure, relationships, process, and information flows.
Your communication and influencing skills will be key, both to advise and guide senior stakeholders, as well as to effectively gather, document, and analyze business requirements from end users, in addition to gaining buy-in regarding delivery of recommendations to the business.
If you feel you are the ideal candidate for this role, please download the attached job description to find out more.
Closing date: 15th September 2026
Interview date: w/c 28th September 2026
Note: Following unprecedented levels of interest in our vacancies, we reserve the right to close the role early. We intend on closing this role immediately if/when we receive 150 applications. We therefore strongly recommend that you apply as soon as possible.
The postholder should strive at all times to adhere to the Housing Ombudsman Service values of learning, excellence, openness, and fairness. HOS is committed to equality of opportunity in all its practices, policies, and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimization or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties. At HOS we have a Conflicts of Interest policy, designed to protect the integrity of the HOS decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the reputation of staff and non-executive members. All new staff and non-executive members of HOS should declare immediately and take actions to avoid any conflict of interest.
Benefits
- 25 days annual leave, plus bank holidays
- Christmas closure days
- Flexible working
- Annual health check
- Local Government Pension Scheme membership
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection process details
To apply please click link below
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behavior expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Apply and further information
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact:
- Name: Housing Ombudsman Service Recruitment Team
- Email: [email protected]
Recruitment team
- Email: [email protected]
Further information
https://hoscareers.tribepad-gro.com/members/modules/job/detail.php?record=51