Part Time
Working Student Software Engineering Customer Experience/ 1 week ago
Hubert Burda Media
Attractive
Application ends: 2026-04-23
Quick Summary
A Working Student Software Engineering Customer Experience is sought for a part-time, temporary, remote position in Germany, requiring current enrollment in Computer Science or Software Engineering. The role involves actively participating in the maintenance and optimization of a helpdesk tool, contributing to the conception and establishment of feedback reporting, and supporting the product team in designing and implementing features across the feedback funnel, including contact forms. Candidates should ideally have initial knowledge in project management (Jira, Confluence), early experience with cloud computing (AWS), Terraform or OpenTofu, and PHP, along with proficiency in generative AI and a fundamental understanding of email backend processes. Strong communication skills in German and English are essential for cross-team collaboration.
Munich, Berlin, Hamburg, Remote, Part-time, Temporary
What Awaits You
- Actively participate in the maintenance and optimization of our helpdesk tool as a full team member.
- Play a significant role in the conception and establishment of powerful feedback reporting.
- Support our product team in designing and implementing features across the feedback funnel, including contact forms.
- Collaborate with the product team to develop and implement features along the feedback funnel.
- Engage in independent activities within a dynamic, decentrally organized team, offering ample creative freedom.
What We Expect From You
- Currently enrolled student in Computer Science or Software Engineering.
- Ideally, initial knowledge in project management, preferably with Jira and Confluence.
- Early experience with cloud computing (AWS), Terraform or OpenTofu, and PHP.
- Proficiency in using generative AI, applying it safely and thoughtfully.
- A fundamental understanding of email backend processes, particularly concerning server and DNS structures.
- Strong communication skills for effective cross-team collaboration, especially with IT infrastructure (BDS) and other product and development teams.
- Excellent written and spoken German and English skills.
What We Offer
- Flexible working hours to optimally balance your studies with your work.
- Paid vacation and the option to work from home.
- Extensive insights into one of Europe's largest media companies, ensuring a steep learning curve.
- Diverse benefits, including free magazines, discounts on magazine subscriptions and gyms, and offers from over 300 brands in technology, fashion, sports, and culture.
- Regular get-togethers for all interns and working students for networking and exchange.
- Opportunities for personal and professional development through various training programs.
- Commitment to social responsibility through our foundations and support for personal passion projects via initiatives like "Burda bewegt".
For more insights into BurdaForward, follow the link: BurdaForward
Burda is Colorful: We value diversity and welcome all applications, regardless of gender, nationality, ethnic and social origin, religion and worldview, disability, age, sexual orientation, and identity. Join us!
Burda is Digital: Please use our online application form for your application.
Burda is Current: Positions advertised on our career page are active and available for immediate filling.