Workflow Business Analyst

Location: Remote from anywhere in Brazil

About the Role

We are seeking a results-driven Business Analyst to support the development and deployment of workflow automation technologies for top-tier investment banking clients. This role bridges client-facing teams, product development, and engineering to ensure workflow solutions are accurately scoped, thoughtfully designed, and successfully implemented to drive operational efficiency and scalability.

What We Do

We are a global software and professional services company for the financial industry, with offices in the UK, USA, Germany, Brazil, Hong Kong, and Indonesia. We specialize in automating the issuance process for structured products for investment banks. Structured products are financial investments where the return depends on the performance of an underlying asset. Due to higher risk, their issuance is highly regulated.

Our automation solutions simplify this issuance process. The core of our solution is a document automation tool that facilitates the creation of fact sheets, term sheets, and similar product description documents. We are hiring developers and financial experts to work with this core automation solution.

What We’re Looking For

• Knowledge of financial topics or an interest in markets, combined with a deep interest in tech and coding.
• Strong knowledge of coding best practices (including QA and releases), and an inclination to learn about financial markets, particularly in the structured products industry.
• Strong knowledge of JavaScript (required), knowledge of PHP (a plus).
• Demonstrated passion for process enhancement with proven experience improving and/or documenting existing ways of working.
• Strong analytical skills, high attention to detail, high level of organization, ability to learn quickly, ability to translate complex ideas into clear explanations, high level of diligence, excellent communication, interpersonal, and stakeholder-management skills.
• Strong written and oral English communication skills.
• Prior experience with or an existing understanding of workflow/process automation tools, BPM platforms, or low-code/no-code solutions (a plus).
• Comfort working in a fast-paced, high-accountability environment with multiple concurrent initiatives.
• Experience with tools such as Jira, Confluence, Lucidchart, SQL, or similar platforms (a plus).

Key Responsibilities

• Partner with clients (global investment banks) to understand current-state processes, pain points, and strategic goals.
• Document and analyze complex workflows across front, middle, and back-office functions.
• Translate business requirements into clear and actionable product specifications and user stories.
• Collaborate closely with product managers, designers, and engineering teams to drive the design and build of workflow automation tools.
• Support UAT and client testing processes, including test case development, coordination, and issue resolution.
• Conduct data analysis to identify process inefficiencies and quantify ROI for proposed workflow changes.
• Ensure alignment across internal stakeholders and contribute to roadmap prioritization and sprint planning.
• Prepare client-facing documentation including business cases, solution proposals, and onboarding guides.

What We Can Offer You

WSD offers an environment of innovation, self-determination, and opportunity. As part of our team, you will establish and develop relationships with major stakeholders within our client firms, work on the cutting edge of automated solutions and tech stacks, and collaborate with WSD colleagues from junior to executive level.

Our offering is constantly evolving, presenting continuous opportunities for ambitious individuals eager to learn. From day one, you will have access to industry-leading experts, the largest clients in the industry, and the resources of a growing company operating on the bleeding edge.

We are a young, international team of around 300 people worldwide, with headquarters in Canary Wharf, London. Our clients include every major investment bank, such as Goldman Sachs, JP Morgan, Morgan Stanley, and Barclays. You will collaborate directly with these banks at a senior level to achieve full automation of their processes.

If you have the skills, experience, and drive to excel in this challenging and rewarding role, we would love to hear from you. Apply today and take the next step in your career with us!

WSD is an employer that values diversity. We highly encourage applications from appropriately qualified and eligible candidates irrespective of age, race, religion, national origin, gender, sexual orientation, gender identity and/or expression, veteran status, disability, or any other status protected by applicable law.