Quick Summary
This 100% remote (Mexico) Web Services Intern role is a technical consulting and specialized support position focused on electronic invoicing services, explicitly excluding software development. Candidates must be active Systems Engineering students (minimum one year remaining) with availability Monday to Friday, 9:00 AM to 2:30 PM. Requirements include basic knowledge of .NET, Java, or PHP, and understanding of SOAP/REST web services. The internship provides an $8,000 net monthly scholarship plus a $200 teleworking bonus, work tools, continuous training, and access to wellness programs (TotalPass, nutritionist, psychologist).
Web Services Intern / Technical Consultant
Are you seeking your first major experience in the Tech world? If you are passionate about solving complex problems, learning constantly, and mastering the technologies that drive the digital world, this opportunity is for you!
IMPORTANT: This position is not for software development. It focuses on providing technical consulting and specialized support to end-users of our electronic invoicing services.
Requirements
- Essential: Must be an active student of Systems Engineering or a related field (minimum one year remaining in the program).
- Service Passion: Genuine interest in working with people and resolving technical queries or incidents.
- Schedule: Availability Monday to Friday, 9:00 AM to 2:30 PM.
- Hard Skills: Basic-intermediate knowledge of .NET, Java, or PHP, and understanding of web services (SOAP/REST).
Key Responsibilities
- Support clients for the correct use of services and products.
- Eliminate recurring situations that require contact with support.
- Generate content and update libraries, documentation, and webinars for self-service.
- Manage client requirements until satisfaction is achieved.
- Generate valuable information for corporate decision-making.
- Understand clients to anticipate adjustments that may impact them.
- Stay updated on electronic invoicing regulations.
- Stay current on software development technologies and processes.
- Identify client needs to strengthen products.
- Continuously improve customer service processes.
Internship Benefits
- Financial Support: Monthly scholarship of $8,000 net (paid via scholarship agency).
- Teleworking Bonus: +$200 additional monthly bonus.
- 100% Home Office Scheme: Work from anywhere in the Mexican Republic.
- Work Tools: Computer equipment and peripherals included.
- Wellness Program: Free access to Nutritionist, Psychologist, and Financial Coach.
- TotalPass: Access to gyms across the Republic.
- Culture & Growth: 100% paid corporate events and continuous free training.