Tech Lead - Services Module (ERP)

Omie's purpose is to bring prosperity to the Brazilian entrepreneurial ecosystem. That is why we look for people with a growth mindset, valuing profiles that have adaptability, a collaborative spirit, and are driven by innovation and continuous learning.

Be part of the history of one of the fastest-growing technology companies in the country!

#VempraOmie

Responsibilities and Duties

About the Position:

• You will be responsible for the technical leadership of the Services module of our ERP in production - a critical, high-impact area for our clients.
• This is a real technical leadership role, not just a senior developer position.
• You will be the absolute leader of the module, reporting directly to the Director of Technology.

Strategic Context:

Upon taking the position, you will inherit a team of 8 to 10 developers with varying maturity levels, being responsible for:

• Keeping the Service Invoices (NFSe) development pipeline active, stable, and uninterrupted.
• Continuously evolving the module with new features.
• Maintaining a close relationship with the Support team to ensure customer service excellence.
• Ensuring quality and predictability in deliveries, reducing rework.
• Ensuring that documentation and UX are so clear that clients do not need support to understand new features.

Responsibilities and Duties:

Team Leadership and Management:

• Lead, develop, and mentor 8 to 10 developers of various experience levels.
• Be directly responsible for team performance, quality, and deliverables.
• Identify skill gaps and create structured development plans.
• Establish a high standard of commitment, quality, and excellence.
• Make tough decisions regarding prioritization, scale, risks, and technical trade-offs.

Technical Planning and Architecture:

• Define the technical strategy for the Services module (NFSe, billing, and integrations).
• Analyze requirements and propose scalable, sustainable, and resilient solutions.
• Plan and execute architectural refactoring and improvements.
• Evaluate and recommend technologies aligned with business goals.
• Ensure security, performance, compliance, and maintainability across all solutions.

Quality and Delivery:

• Implement strict coding standards, top-tier code reviews, and structured best practices.
• Ensure high automated test coverage.
• Establish a clear and non-negotiable Definition of Done.
• Ensure the quality of all deliveries to the end client.
• Eliminate rework and production bugs as a priority.
• Ensure intuitive technical documentation and UX.

Stakeholder Communication:

• Proactively communicate status, risks, and impediments to the IT Director.
• Work closely with Support to understand real customer pain points.
• Interact with Product and Business teams for smart prioritization.
• Translate technical decisions into accessible language for non-technical stakeholders.
• Manage realistic expectations regarding timelines and effort.

Metrics and Continuous Improvement:

• Rigorously track roadmap delivery, production bugs, and resolution times.
• Conduct structured retrospectives and implement agile improvements.
• Mentor junior developers to reach senior level within 12 months.
• Demonstrate measurable results in quality and customer satisfaction.

Requirements and Qualifications

Essential Requirements:

Professional Experience:

• Minimum of 5 years in software development using structured methodologies.
• At least 3 years in proven technical leadership (Tech Lead, Tech Manager, or similar).
• Experience in technical team management with accountability for results.
• Experience maintaining and evolving critical production systems.
• Experience with ERP, complex legacy systems, or financial solutions is a major plus.

Technical Knowledge - Core Stack:

• Solid PHP 7+.
• SQL and relational databases (preferably SQL Server).
• Version control with Git (GitHub/GitLab).
• REST and SOAP APIs; integrated systems architecture.
• System integration and data synchronization.

Domain-Specific Knowledge:

• Development of billing solutions, NFSe, or similar.
• Tax regulations and compliance (NFS-e legislation).
• Understanding of revenue flows and financial auditing.

Desirable Requirements (Valued Differentiators):

• Experience with ERP languages (ABAP, AdvPL, Harbour).
• Experience with agile methodologies (Scrum, Kanban).
• Docker and CI/CD pipelines (Jenkins, GitHub Actions).
• Cloud (AWS or similar).
• Linux and Shell Scripting.
• Advanced automated testing.
• Formal experience in mentoring and developing technical leaders.
• Background in change management and digital transformation.

Differentiators and Opportunities:

• High technical autonomy to modernize and evolve the module.
• Direct support from the Technology Director to implement improvements.
• Opportunity to set a benchmark of excellence in ERP.
• Metrics-driven environment with continuous improvement and clear feedback.
• Real growth opportunity to manage multiple teams.
• Work with modern technology in a solid corporate environment.
• Direct impact on the satisfaction of customers dependent on the platform.

Critical Soft Skills (Non-negotiable):

• Leadership by example: you set the standard.
• True accountability: taking ownership of responsibilities and results.
• Clear, objective, and simple communication.
• Ability to make firm decisions under pressure.
• Owner mindset: taking care of the module as if it were your own product.
• Empathy and teaching ability: mentor profile.
• Proactivity to anticipate and resolve issues.
• Courage to say "no" to unrealistic deadlines.

Additional Information

Benefits to Support Your Journey

Health and Well-being:

• Dental Plan | Amil Dental
• Health Insurance | Bradesco Saúde
• Mental Health Platform
• Telemedicine Platform
• Life Insurance | Prudential
• Pharmacy Benefit
• Gym Allowance

Routine Support:

• Birthday Day Off
• Flexible Meal Voucher
• Home Office Allowance
• Childcare Allowance
• Transportation Voucher and Chartered Bus

Partnerships and Incentives:

• Discount Platform (Allya, SwileShop, and Dell)
• Educational Benefits
• Travel Benefits
• Pet Health Plan
• SESC
• PPRL

We are a software company that brings prosperity to the Brazilian entrepreneurial ecosystem, unlocking business growth through a platform that solves management complexity in a simple, intuitive, and efficient way.

Omie seeks professionals who can further enhance results within an organizational culture that values trust, transparency, and loyalty among teams, partners, and clients. We look for individuals with a growth mindset, valuing profiles with adaptability, collaborative spirit, and motivation for innovation and continuous learning.

We are all #OmieLovers!

We believe EVERYONE should feel welcomed, safe, and fulfilled being their best self. Therefore, all our opportunities are open to everyone, valuing and encouraging inclusion and diversity.