Site Reliability Engineer

White Hat Gaming delivers a cutting-edge iGaming platform, offering a secure, scalable, and flexible modular Casino and Sportsbook Player Account Management (PAM) solution.

We provide operators with choice, from our proprietary PAM to a comprehensive white-label solution. WHG features market-leading content, including Kambi Sportsbook, advanced CRM tools, all major payment options, and over 3000 games from 120 leading providers.

With a global team of over 500 talented colleagues, we cultivate a dynamic, collaborative environment where your ideas can thrive alongside industry leaders. Join us to be at the forefront of iGaming innovation!

Summary:

As a Site Reliability Engineer, you will support our team and enhance our existing development infrastructure by implementing automation to streamline our pipeline.

Key tooling includes Terraform, Kubernetes, and AWS services.

This is a fully remote role, reporting to Ops Engineering Management.

Your day to day:

• Administering our current collection of Linux servers, which will evolve into a larger set of EC2 instances.
• Maintaining our production Oracle and MySQL databases.
• Collaborating with developers to improve and automate testing, deployment, and monitoring processes.
• Writing and maintaining various scripts, primarily in PHP.
• Diagnosing and assisting in resolving production issues.
• Providing 3rd line technical support for customer and client tickets.
• Thriving in a fast-paced, growing company where priorities are dynamic.
• Demonstrating a proactive mindset, taking initiative rather than awaiting direction.
• Continuously seeking process improvements and driving efficiency.

What we are looking for:

• Minimum of 5 years of experience deploying, monitoring, and troubleshooting large-scale distributed systems.
• Background in Linux administration.
• Scripting/programming knowledge, including at least Unix shell scripting.
• Strong networking understanding (TCP/IP, DNS, routing, firewalls, etc.).
• Solid understanding of technologies such as Apache, Nginx, Databases (relational and key-value), DNS servers, etc.
• Understanding of cloud-based infrastructures, specifically AWS.
• Experience with systems for automating deployment, scaling, and management of containerized applications, such as Kubernetes.
• Experience with Terraform for infrastructure as code.
• Ability to learn quickly and adapt rapidly to changing environments.
• Excellent communication and documentation skills.
• Exceptional troubleshooting and creative problem-solving abilities.
• Excellent communication and organizational skills in English.

Nice to have:

• Experience deploying and supporting multiple staging/development environments.
• Experience maintaining continuous integration and delivery pipelines with tools like ArgoCD or CircleCI.
• Experience implementing, operating, and supporting open-source tools for network and security monitoring and management on Linux/Unix platforms.
• Experience with PostgreSQL.
• Experience with security in AWS.

How we approach things:

• Dynamic Medium-Sized Environment: We foster a can-do ethos, encouraging innovation and valuing action.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in all our endeavors.
• Results-Oriented Focus: We prioritize achieving goals while supporting collective and individual success.
• Open Collaboration: Our open-door policy promotes collaboration across all levels and departments, encouraging free-flowing ideas.
• Global Team: We are a truly global team with diverse individuals contributing to our success.

What we offer:

• A remote and flexible working schedule.
• Generous time off, varied by country of residence.
• Discretionary annual performance bonus.
• Training and other learning & development opportunities to support career progression.
• Hardware & software allowance or work equipment provided to ensure you have the right tools.
• Various well-being programs and initiatives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

By submitting your application, you agree that we process your data in accordance with our Privacy Policy for the management of your candidature to any of the positions we offer.