Site Reliability Engineer

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable, and flexible modular Casino and Sportsbook Player Account Management solution.

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

Summary:

As a Site Reliability Engineer (SRE), you will support our team and enhance our existing development infrastructure by implementing automation to streamline our pipeline. Key tooling includes Terraform, Kubernetes, ELK, and AWS services.

This role is fully remote and reports to Ops Engineering Management.

Your Day-to-Day Responsibilities:

• Administering our existing collection of Linux servers, evolving into a larger collection of EC2 instances
• Managing our production Oracle + MySQL databases
• Collaborating with developers to improve and automate testing, deployment, and monitoring processes
• Writing and maintaining various scripts, primarily in PHP
• Diagnosing and resolving production issues
• Providing 3rd line technical support for customer and client tickets
• Working effectively in a fast-paced, growing company with evolving priorities
• Demonstrating a proactive mindset, taking initiative
• Continuously seeking ways to improve processes and drive efficiency

What We Are Looking For:

• Minimum of 5 years of experience deploying, monitoring, and troubleshooting large-scale distributed systems
• Background in Linux administration
• Scripting/programming knowledge, including Unix shell scripting
• Strong networking understanding (TCP/IP, DNS, routing, firewalls, etc.)
• Good understanding of technologies such as Apache, Nginx, Databases (relational and key-value), DNS servers, etc.
• Understanding of cloud-based infrastructures, such as AWS
• Experience with systems for automating deployment, scaling, and management of containerized applications, such as Kubernetes
• Experience with Terraform for infrastructure as code
• Quick to learn and adaptable to changing environments
• Excellent communication and documentation skills
• Excellent troubleshooting and creative problem-solving abilities
• Excellent communication and organizational skills in English

Nice to Have:

• Experience deploying and supporting multiple staging/dev environments
• Experience maintaining continuous integration and delivery (CI/CD) pipelines with tools such as Jenkins and Spinnaker
• Experience implementing, operating, and supporting open-source tools for network and security monitoring and management on Linux/Unix platforms
• Experience with Postgres
• Experience with security in AWS

How We Approach Things:

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
• Results-Oriented Focus: We prioritize getting things done while supporting each other to reach both collective and individual goals.
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.

What We Offer:

• A remote and flexible working schedule
• Generous time off varied based on the country of residence
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support your career progression
• Hardware & Software allowance or work equipment is provided to ensure you have all the right tools to get the job done
• Various well-being programs and initiatives

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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