Quick Summary
WHAT IS BOX?
Box (NYSE:BOX) is a leader in Intelligent Content Management. Our platform empowers organizations to foster collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We enable companies to thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations such as JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
Joining Box offers a unique opportunity to advance our platform. Content drives how we work—billions of files and information flow across teams, departments, and key business processes daily, including contracts, invoices, employee records, financials, product specs, and marketing assets. Our mission is to bring intelligence to content management and empower customers to transform organizational workflows. With the synergy of AI and enterprise content, the potential to revolutionize global collaboration is immense, and at Box, you will be at the forefront of this significant shift.
WHY BOX NEEDS YOU
The Senior Engineer, AI and Automation, will own and advance Corporate IT's enterprise AI, custom-application, and automation ecosystem. This hands-on role translates ambiguous business needs into secure, scalable, and maintainable production solutions across code, APIs, low-code platforms, identity systems, and SaaS applications.
Collaborating closely with IT, Security, People, Legal, and business teams, you will enhance the employee experience, strengthen security and compliance, reduce operational toil, and responsibly scale AI and automation throughout the company.
WHAT YOU'LL DO
- Architect, build, operate, and continuously improve AI-enabled solutions, custom applications, integrations, and automations for the enterprise.
- Administer approved enterprise AI platforms, defining practical use cases, governance, adoption patterns, and enablement for safe and effective use.
- Evaluate emerging AI capabilities for business value, security, privacy, data handling, reliability, and compliance.
- Maintain and modernize the existing PHP/Laravel application portfolio and build new internal applications and services using best-fit technologies.
- Develop modular, observable, secure, and testable automations using tools such as Okta Workflows, Workato, Python, PHP, Go, and APIs.
- Automate Corporate IT processes, including user lifecycle and access workflows, compliance evidence, security controls, and service delivery, partnering with Identity, Security, and IT Support to ensure least privilege, auditability, and sound change management.
- Establish engineering standards for source control, code review, testing, releases, documentation, monitoring, alerting, secrets management, and incident response.
- Participate in our on-call rotation, providing support for issue response and triage.
WHO YOU ARE
As an AI-first company, we expect you to approach your work with a growth mindset, leveraging AI to make faster, smarter decisions that amplify your impact at Box.
- Hold a degree in a relevant technical field or possess equivalent practical experience, plus 6+ years in software, automation, or IT platform engineering.
- Proven ability to independently design, deliver, and operate secure, maintainable solutions in an enterprise production environment.
- Hands-on experience building web applications, APIs, integrations, and automations, with proficiency in at least one modern programming language.
- Working knowledge of REST APIs, webhooks, OAuth/OIDC, SaaS integration, identity lifecycle management, access controls, and secure application practices.
- Demonstrate strong technical judgment, communication, documentation, and stakeholder-management skills in a geographically distributed environment.
- Experience administering or supporting enterprise AI platforms such as Gemini Enterprise, Claude, OpenAI, or Microsoft Copilot, including AI governance, safe-use guidance, and evaluation (Preferred).
Box values community and in-person collaboration as core to its culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will provide more details about our work environment and company culture during the hiring process.
At Box, we believe diverse experiences enrich our culture, products, customers, company, and the world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are enthusiastic about this role but unsure if you meet all requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is central to our culture at Box, and we ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation, and more.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.