Operational Director

• Angular
• Javascript
• MySQL
• PHP

Operational Director

We are looking for an experienced Operational Director for one of the key Fintech business areas at Ailleron. This individual will take responsibility for managing a large delivery department (50+ people) and ensure the effective implementation of the company's business strategy. The person in this position will be responsible for financial results (P&L), oversight of the project portfolio, and scaling the department in a dynamic IT environment.

What tasks await you?

Organization and team management

• Managing a multi-level structure of the production department (50+ people)
• Delegating tasks and enforcing implementation by Project Managers and team leaders
• Organization of team work and optimal division of duties
• Development and scaling of the department according to business and contractual needs
• Building and developing team competencies and organizational culture

Delivery and IT project management

• IT project portfolio management
• Organization and supervision of the software production process
• Identification and resolution of problems in the delivery area
• Ensuring business continuity and operational risk management
• Escalation management and decision-making in high-risk situations

Finance and operational efficiency

• Defining, controlling, and supervising the production budget
• Responsibility for the department's financial results (P&L: budget, revenue, profitability)
• Constant cost optimization and effective use of resources
• Preparing reports on production activity results
• Creating and enforcing KPIs and OKRs

Business cooperation and development

• Participation in sales and tender processes (from offer to delivery)
• Negotiating commercial terms and contracts, especially in the area of implementation and maintenance of systems
• Building and maintaining relationships with key clients
• Co-creating production strategy and operational plans and supervising their implementation

Our requirements:

• Higher technical education (IT) or in the area of management / project management
• Experience in software house, outsourcing, or product companies
• Minimum 5 years of experience in positions related to managing software production teams (e.g., Operational Director, Delivery Manager) in the IT industry
• Knowledge of agile methodologies (Scrum, Nexus) and the classic Waterfall approach
• Very good knowledge of the software development and delivery process
• Basic technical knowledge in the field of software development
• Experience in organizational transformations or scaling an organization (startup / growth stage)
• Highly developed leadership and communication skills
• Strong interpersonal and negotiation skills
• Knowledge of project portfolio management tools (e.g., Jira, MS Project) and tools supporting team work
• Very good knowledge of English (min. B2+)

What do we offer?

• Real impact on the company's strategy and development
• A key role with high decision-making autonomy
• Attractive salary and bonus system linked to results (P&L)
• Opportunity to build and scale a large delivery organization
• Cooperation with an experienced management team
• Flexible form of employment (B2B / UoP)
• Benefits package (medical care, Multisport, development budget, training)
• Possibility of hybrid or remote work

Location:

Kraków, Remote work

Form of employment:

UOP/B2B

A power of benefits you will appreciate

• 80 hours for self-development
• Medical care with a preventive dentistry package, rehabilitation, and psychological support service
• Language classes during working hours
• Multisport with various options
• Life insurance tailored to your needs
• Access to the company library
• Wellbeing programs, integrations, and events