Quick Summary
About Us
With a sense of ownership and collaboration, we join forces to remove barriers and drive businesses forward. We don't just offer digital solutions; we build the ecosystem that powers entrepreneurship in Brazil.
"It's always been this way" does not define us: we question, learn, and evolve with every challenge, transforming mistakes into innovation. To achieve this, we form a team that plays together, understanding that collective success is greater than any individual interest.
Our mission is to simplify the daily life of entrepreneurs, and we do this with honesty in relationships and focus on what truly matters.
If you seek consistent results that leave a legacy and believe that technology only makes sense when it guarantees client success, your place is with us!
About the Area:
Specialists in relationship marketing, we help companies transform conversations into sales. With chat and lead management solutions, we ensure the client is always connected to the brand.
If you are passionate about technology and creating experiences that delight and convert, Octa is the place for you!
What You Will Transform (Challenge):
In the LWSA ecosystem, you lead change. Your goal will be to simplify the customer journey and ensure that our solutions become increasingly seamless, directly impacting thousands of businesses that rely on our technology to grow.
What Makes Our Eyes Shine:
We seek people who live our essence and share our purpose: we transform businesses to grow and prosper through technology.
If you put the customer at the center, have a collaborative spirit, and focus on what matters—always questioning, learning, and evolving—you already have what we need. We value hands-on individuals who take responsibility!
We Expect You to Have:
- Experience with server technologies such as Apache, Varnish, Nginx, and PHP-FPM.
- Knowledge of Windows web servers (IIS).
- Familiarity with MySQL and PostgreSQL databases.
- Experience with backup tools.
- Knowledge of virtualization.
- Proficiency in load balancing practices and monitoring tools like Zabbix and Grafana.
- Analytical skills to assist in identifying recurring incidents and root causes of problems.
- Knowledge of Artificial Intelligence - Gemini.
- Knowledge of ITIL.
- First-level incident response and support.
- Answering and attending to customer and internal team requests.
- Opening PRBs for responsible teams.
- Execution of planned changes to maintain system stability.
- Monitoring events to anticipate potential incidents in the environment.
- Making improvements to team documentation.
- Support for customer service/support teams.
- Availability to work 24/7, including weekends and night/graveyard shifts.
It Will Be a Plus If You Have:
- Ability for collaboration among internal teams.
- Knowledge of K8S clusters.
- Knowledge of GCP.
- Ability to engage different hierarchical levels and professional profiles in the company, establishing strategic alliances through your own influence.
- Complete Higher Education degree in related areas.
Benefits for Your Journey:
For Your Day-to-Day
- Childcare allowance (Auxílio Creche)
- iFood Meal Voucher (iFood Benefícios)
- Transportation Voucher (Vale-Transporte)
Health and Well-being
- Medical Assistance
- Dental Assistance
- MetLife Life Insurance
- Wellhub (formerly Gympass)
Advantages and Partnerships
- SESC Credential
- Day Off on birthday month
- OnHappy (Discount subscription for accommodation and tickets)
- Flockr Pet Health Plan
- Profit Sharing Program (PPR)
Why Is This Position for You?
Here you have space to build your own trajectory and grow alongside one of the largest technology ecosystems in the country.
You will be part of an environment that values candid debates, encourages innovation, and offers the opportunity to generate a real and lasting impact on the digital market.
We believe that nothing great is built alone, which is why your growth here is continuous and collective.