Quick Summary
This Moodle LMS Specialist role involves configuring and deploying a new Moodle-based training platform, including Moodle LTS core, SCORM 1.2, video delivery, learner dashboard UX, learning paths, ILT features, reporting, notifications, and ensuring security (MFA, TLS, audit logs) and accessibility (ADA Title II / WCAG 2.1 AA). Candidates need Moodle administration and configuration experience, practical knowledge of Docker/Kubernetes, and the ability to create technical documentation and conduct admin training. The position is remote, with required onsite presence for key milestones in Boise, Idaho.
We are seeking a Moodle LMS Specialist to configure and deploy a new training platform. This role involves setting up learning paths, Instructor-Led Training (ILT) features, reporting, notifications, and supporting admin training and technical rollout.
As a hands-on implementation engineer, you will configure and launch a Moodle-based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. You will translate Scope of Work and Functional Requirements into a production-ready solution, collaborating with IT, the Training Team (admins), and business stakeholders. The environment will utilize state-managed Docker/Kubernetes, adhering to strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non-functional performance, and operational runbooks.
Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed)
Start: As soon as practicable
Engagement: Staff augmentation (full-time during build & launch)
Key Responsibilities
Moodle Configuration & Theming
- Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
- Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), ensuring responsiveness for desktop, tablet, and mobile devices.
Learning Structure & Logic
- Set up Tiers Development Pathways, Trainings, Badges, and tier gating (Tier 2/3 unlock after Tier 1 completion).
- Auto-assign Pre-Licensing/Tier 1 to new users; provide open-catalog fallback if needed.
ILT (Instructor-Led Training) Features
- Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.
- Enable roster upload and completion recording; attendance tools preferred, manual acceptable.
Notifications & Communications
- Implement email and in-app alerts for assignment, reminder, overdue (7-day cadence), completion, approval/denial.
Reporting & Transcripts
- Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre-Licensing/Tier 1 suite.
- Configure DHW-branded transcripts; enable external certificate uploads; surface attempt counts to admins.
Versioning & Retirement
- Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.
Security, Accessibility, and Compliance
- Enforce username/password authentication with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.
- Guide course/content owners on captions, transcripts, alt text, and keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.
Hosting & Operations (State-Managed Docker/Kubernetes)
- Collaborate with IT operations to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO 24h / RTO 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD environments.
- Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).
Admin Enablement & Knowledge Transfer
- Train Training Team admins (~10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
- Provide clear runbooks and admin documentation; support UAT and go-live cutover.
Skills & Experience
Must-Have
- Moodle administration and configuration experience (production deployments), including SCORM 1.2 and video delivery.
- Proven implementation of learning paths / pathways, badges, tier gating, and role-based permissions.
- Hands-on experience with notifications (email/in-app), reporting, transcripts, and certificates in Moodle.
- Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.
- Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
- Experience working in Docker/Kubernetes environments; collaboration with IT operations for backups, DR, monitoring, patching, and environment promotion.
- Ability to write clear technical documentation/runbooks and conduct admin training.
- Excellent communication and stakeholder coordination skills (IT + business + Training Team).
Nice-to-Have
- PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
- Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.
- Experience delivering solutions in public sector or regulated environments.
- Exposure to performance tuning for low-bandwidth users and responsive UX on mobile/tablet.
- Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).