Quick Summary
Fully remote Junior WordPress Support Developer role focused on monitoring, troubleshooting, and maintaining client WordPress websites, resolving minor bugs, plugin conflicts, and performance issues. This position is designed for progression toward a full-stack developer role. Required skills include demonstrated WordPress experience, basic proficiency in PHP, HTML, CSS, JavaScript, and familiarity with MySQL. Benefits include flexible hours, private BUPA Healthcare, and potential company bonuses.
Junior WordPress Support Developer Job Description
We are seeking a Junior WordPress Support Developer to join our dedicated support team. This role focuses on ensuring client websites run smoothly, troubleshooting technical issues, and providing an opportunity to learn from experienced developers in a collaborative environment.
This is an ideal position for individuals with existing WordPress experience who are looking for hands-on experience supporting real clients, enhancing their technical skills, and progressing toward a full-stack developer role over time.
What You’ll Be Doing:
- Monitor and troubleshoot client WordPress websites effectively.
- Collaborate within the support team to diagnose and resolve minor bugs, plugin conflicts, or performance issues.
- Assist with essential maintenance tasks, including plugin updates and theme adjustments.
- Work alongside senior developers to adopt best practices in WordPress development and support.
- Participate in testing, QA, and debugging processes to maintain site stability and security.
- Document issues and solutions clearly for internal knowledge sharing.
- Provide occasional assistance with small enhancements or internal tools development.
Required Skills & Experience:
- Demonstrated experience with WordPress, including building, maintaining, or customizing sites.
- Basic proficiency in PHP, HTML, CSS, and JavaScript.
- Familiarity with MySQL and fundamental database concepts.
- Proven problem-solving mindset and ability to execute tasks methodically.
- Strong willingness to learn, accept direction, and grow professionally as a developer.
- Excellent communication skills coupled with a client-focused attitude.
Bonus Qualifications:
- Experience providing WooCommerce support.
- Familiarity with GIT or other version control systems.
- Interest in learning frameworks such as Laravel.
Benefits:
- Company Bonus: 10% of salary, paid upon meeting company goals or at the company’s discretion.
- Service Bonus: £1,000 per annum paid into your monthly salary for up to 5 years (total £5,000).
- Flexible hours system: While usual hours align with normal business hours, significant flexibility is provided (e.g., long lunch breaks, early start times).
- Fully remote team setup, eliminating the need for commuting.
- Generous holiday allowance: Minimum of 39 holidays per year (including 2 weeks available over Christmas).
- An extra day off provided for your birthday.
- Twice annual all-team meetings concluding with a team social event.
- Provision of all necessary remote working tools and equipment.
- Certified as a Best Place To Work company.
- Full private BUPA Healthcare coverage.
- Access to VIVUP - staff benefits & wellbeing platform.
- Pension-providing employer status.