GLPI Developer/ 4 days ago
Quick Summary
GLPI Developer
Ensure the sustainable evolution of the GLPI platform (Community and/or Network), leading technical decisions, governing customizations, and integrating with other systems.
Responsibilities and Attributions
- Define development standards for GLPI plugins and customizations, technically leading the platform's evolution (Community and Network).
- Ensure compatibility with future GLPI versions (upgrade-safe) and avoid reliance on hacks or direct core customizations.
- Develop and implement strategies for using official GLPI plugins and the GLPI Network.
- Create and maintain structured technical documentation.
- Plan critical GLPI version upgrades, evaluating the impact of new releases, plugins, and architectural changes.
- Align the technical roadmap with product and business objectives.
- Define integration standards using REST APIs, Webhooks, and Middleware (as needed).
- Ensure consistency between GLPI and various channels (Teams, WhatsApp, bot), directories (AD/LDAP), and legacy systems.
- Develop and maintain GLPI plugins using PHP.
- Control versions of plugins and customizations.
- Create automation scripts and routines.
- Implement adjustments in forms, tickets, and rules.
- Correct bugs and failures.
- Implement API calls and configure authentications (tokens, OAuth, etc.).
- Create integrations with bots, internal systems, and external services.
- Test new functionalities, validate the impact of changes, and obtain user approval.
- Document functionalities, integrations, and technical procedures, updating wikis or internal repositories.
Requirements and Qualifications
Professional Experience:
- Solid experience in software development, with a strong focus on backend systems.
- Proven experience with GLPI (Community and/or Network), including:
- Customization of business rules.
- Development and maintenance of plugins.
- Advanced platform administration.
Knowledge:
- Development with REST APIs.
- Software architecture.
- Database management.
- APIs and integrations.
- ITIL, ITSM, Service Desk principles.
- Agile Management methodologies (Scrum and Kanban).
- LGPD (General Data Protection Law) and ethical use of customer data.
- Good communication skills and a commitment to continuous improvement.
- Practical knowledge of ITIL.
Differentials
- GLPI Certification (Community or Network).
- DevOps experience: Docker, CI/CD, Linux, Security.
- Certifications in PHP, Linux, Cloud, or DevOps.
- Experience with process automation in service centers (ITSM).
Additional Information
Our benefits:
- Health plan (Hapvida, Bradesco, or Unimed, based on regional CCT values).
- Dental plan (Hapvida Odonto or Bradesco Dental).
- Food or Meal Voucher.
- Life insurance 100% funded by Lanlink.
- Totalpass membership.
- Pharmacy Agreement.
- University Agreement.
- Corporate Education Platform.
- Welcome baby kit.
- Moodar Platform.
It's great to have you here with us — even virtually! How about we get to know each other better?
Grupo Lanlink has 37 years of history building experiences that transform not only companies but also people's lives, operating in the five regions of Brazil. We envision the future with the purpose of impacting lives and being a safe haven for innovation.
Our spaces are built by those who make Lanlink happen every day: our employees, who embrace our mission and together build a joyful, collaborative, and inspiring work environment.
We believe that trust is the foundation of our relationship with our people and our clients. It is cultivated through practices such as: hiring and welcoming well, inspiring, speaking and listening, thanking, developing, caring, celebrating, and sharing.
We are many. We are diverse. #WeAreLanlink.
And now, we want to get to know you too. Come be part of Lanlink!
Oh, and an important message: all our vacancies are preferential for PWD.