ERP Tech Lead - Services Module

Omie's purpose is to bring prosperity to the Brazilian entrepreneurial ecosystem. We seek individuals with a growth mindset, valuing adaptability, collaborative spirit, and motivation for innovation and continuous learning.

Join the history of one of the fastest-growing technology companies in the country!

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Responsibilities and Attributions

About the Position: Technical Leadership (Services Module ERP)

You will be responsible for the technical leadership of the Services module within our production ERP—a critical and high-impact area for our clients.

This is a role of true technical leadership, not just a Senior Developer position. You will be the absolute leader of the module, reporting directly to the Director of Technology.

Strategic Context

Upon assuming the position, you will inherit a team of 8 to 10 developers, with varying levels of maturity, and be responsible for:

• Maintaining the development pipeline for Service Notes (NFSe) active, stable, and uninterrupted.
• Continuously evolving the module with new functionalities.
• Maintaining a close relationship with the Support team to ensure excellent customer service.
• Ensuring quality and predictability in deliveries, reducing rework.
• Ensuring documentation and UX are so clear that the client does not need support to understand new features.

Responsibilities and Attributions: Detailed Breakdown

Team Leadership and Management:

• Lead, develop, and mentor 8 to 10 developers of different levels.
• Be directly responsible for the team's performance, quality, and deliveries.
• Identify competency gaps and create structured development plans.
• Establish a high standard of commitment, quality, and excellence.
• Make difficult decisions regarding prioritization, scaling, risks, and technical trade-offs.

Technical Planning and Architecture:

• Define the technical strategy for the Services module (NFSe, billing, and integrations).
• Analyze requirements and propose scalable, sustainable, and resilient solutions.
• Plan and execute refactoring and architectural improvements.
• Evaluate and recommend technologies aligned with business objectives.
• Ensure security, performance, compliance, and maintainability in all solutions.

Quality and Delivery:

• Implement strict code standards, excellent code review, and structured best practices.
• Ensure high coverage of automated tests.
• Establish a clear and non-negotiable Definition of Done.
• Ensure the quality of all deliveries to the end customer.
• Eliminate rework and production bugs as a priority.
• Ensure intuitive technical documentation and UX.

Communication with Stakeholders:

• Proactively communicate status, risks, and impediments to the IT Director.
• Work closely with Support to understand real customer pain points.
• Interact with Product and Business areas for intelligent prioritization.
• Translate technical decisions into accessible language for non-technical audiences.
• Manage realistic expectations regarding deadlines and effort.

Metrics and Continuous Improvement:

• Rigorously monitor roadmap delivery, production bugs, and resolution time.
• Conduct structured retrospectives and implement improvements agilely.
• Mentor junior developers aiming for senior level within 12 months.
• Demonstrate measurable results in quality and customer satisfaction.

Requirements and Qualifications

Essential Requirements:

Professional Experience:

• Minimum of 5 years in software development using structured methodologies.
• At least 3 years in proven technical leadership (Tech Lead, Tech Manager, or similar).
• Experience in managing technical teams with accountability for results.
• Experience maintaining and evolving critical systems in production.
• Experience with ERP, complex legacy systems, or financial solutions is a significant differential.

Technical Knowledge - Core Stack:

• Solid PHP 7+.
• SQL and relational databases (preferably SQL Server).
• Version control with Git (GitHub/GitLab).
• REST and SOAP APIs; integrated systems architecture.
• System integration and data synchronization.

Specific Domain Knowledge:

• Development of billing solutions, NFSe (Service Notes), or similar.
• Fiscal regulations and compliance (NFS-e legislation).
• Understanding of revenue streams and financial auditing.

Desirable Requirements (Valued Differentials):

• Experience with ERP languages (ABAP, AdvPL, Harbour).
• Experience with agile methodologies (Scrum, Kanban).
• Docker and CI/CD pipelines (Jenkins, GitHub Actions).
• Cloud (AWS or similar).
• Linux and Shell Scripting.
• Advanced automated testing.
• Formal experience in mentoring and developing technical leaders.
• Background in change management and digital transformation.

Differentials and Opportunities:

• High technical autonomy to modernize and evolve the module.
• Direct support from the Director of Technology to implement improvements.
• Opportunity to create a reference for excellence in ERP.
• Environment oriented towards metrics, continuous improvement, and clear feedback.
• Real possibility of growth into managing multiple teams.
• Work with technology modern in a solid corporate context.
• Direct impact on the satisfaction of customers who depend on the platform.

Critical Soft Skills (Non-Negotiable):

• Leadership by example: you set the standard.
• True accountability: assumes responsibilities and results.
• Clear, objective, and simple communication.
• Ability to make firm decisions under pressure.
• Owner's mindset: treats the module as if it were your product.
• Empathy and ability to teach: mentor profile.
• Proactivity to anticipate and solve problems.
• Courage to say “no” to unrealistic deadlines.

Additional Information

• Flexible Benefit/Meal Voucher (VR): R$ 40.00/working day.
• Home Office Assistance.
• Need to work in person? We offer transportation vouchers. For those coming by train/subway, we provide a chartered shuttle from the station to the office.
• Bradesco Health Plan.
• Amil Dental Odontological Plan.
• Pharmacy Assistance.
• Daycare Assistance.
• Birthday day off, for you to celebrate however you wish!
• To maintain physical health and well-being, we partner with accredited gym apps.
• To relax and care for mental health, we have partnerships with online therapy and meditation platforms.
• Partnership with SESC - Credencial Plena.
• Exclusive discounts at the best colleges and educational institutions, focused on undergraduate, postgraduate, and MBA courses. We also provide free Omie Academy for employees.
• Partnership with English in Company courses.
• Insurance discount program.
• Swile Shop: exclusive discount platform.
• Partnership with Dell: coupons up to R$ 2,000.00.
• PPRL (Profit Sharing).
• Travel Benefits.
• Life insurance.

We are a software company that brings prosperity to the Brazilian entrepreneurial ecosystem, unlocking business growth through a platform that resolves any management complexity simply, intuitively, and efficiently.

Omie seeks professionals capable of further enhancing results within an organizational culture that values trust, transparency, and loyalty among teams, partners, and clients. We look for people with a growth mindset, valuing profiles that have adaptability, a collaborative spirit, and are motivated by innovation and continuous learning.

We are all #OmieLovers!

We believe that EVERYONE should feel welcomed, safe, and fulfilled being their best version. Therefore, all our opportunities are open to all audiences, valuing and encouraging inclusion and diversity.