Client Relationship Management

Jobs that require client relationship management skills involve PHP developers who act as a primary technical point of contact, ensuring client satisfaction throughout a project's lifecycle. This role is crucial for maintaining open lines of communication, managing expectations, and aligning the development team's work with client needs. It is common in agencies, software consultancies, and companies offering SaaS products built on PHP.

Technical Liaison Responsibilities

A PHP developer in this capacity bridges the gap between the client and the internal development team. Key tasks include translating client requests into technical specifications for other developers, providing regular updates on project progress, and managing scope changes. They are responsible for ensuring that the technical solution, whether it's a new feature in a Laravel application or a custom WordPress plugin, meets the client's business requirements and is delivered on time.

Integrating with CRM Tools

In some cases, this role may also involve technical work with CRM platforms. This could include using the APIs of systems like Salesforce or HubSpot to integrate them with a custom PHP application, ensuring seamless data flow between sales, support, and the product itself.